CRM (Salesforce) System Administrator, Revenue Operations
CRM (Salesforce) System Administrator, Revenue Operations
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Job Description
QAD is seeking a System Administrator to join our Revenue Operations team. This role is responsible for configuring maintaining and optimizing our CRM and go-to-market systems to support sales marketing and customer success. The ideal candidate has experience managing Salesforce and related revenue technology tools with a focus on ensuring data integrity user adoption and system scalability.
Key Responsibilities
Administer configure and maintain Salesforce and integrated revenue tools (e.g. Marketo Gong Vidyard).
Manage user roles profiles permissions and security settings.
Create maintain and optimize workflows automation rules and approval processes to support business operations.
Develop and maintain dashboards reports and analytics for leadership and cross-functional teams.
Partner with Sales Marketing and Customer Success to identify process improvements and translate business needs into system solutions.
Ensure data quality governance and compliance across all systems.
Manage inbound support tickets triage requests and prioritize resolution in a fast-paced environment.
Communicate effectively with end users providing timely updates clear documentation and training where needed.
Troubleshoot system issues manage upgrades and liaise with vendors as needed.
Document processes configurations and changes for ongoing system management.
Conduct regular system audits and performance monitoring
Assist with system-related projects
Qualifications :
- Bachelors degree in Information Systems Business or related field (or equivalent experience).
24 years of system administration experience ideally in Revenue Operations or a related function.
Hands-on experience with Salesforce administration; Salesforce Administrator certification preferred.
Familiarity with marketing automation (Marketo) LeanData sales enablement (Gong Vidyard) and other GTM tools.
Strong analytical problem-solving and project management skills.
Excellent communication skills and ability to collaborate across teams.
Ability to prioritize and manage multiple requests in a dynamic environment.
Additional Information :
We offer an amazing culture and comprehensive suite of health and wellness benefits so that employees can focus on helping customers reach our vision for them: the Effective Enterprise.
Opportunity to join a growing business launching into its next phase of expansion and transformation.
The collaborative culture of smart and hard-working people who support one another to get the job done.
Our employees tell us they love working for a global organization focused on collaboration teamwork and customer outcomes.
Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.
An atmosphere of growth and opportunity where idea-sharing is always prioritized over level or hierarchy.
Compensation packages based on experience and desired skill set.
About QAD:
QAD Inc. is a leading provider of adaptive cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer order to survive and thrive manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive life sciences packaging consumer products food and beverage high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage.
QAD is committed to ensuring that every employee feels they work in an environment that values their contributions respects their unique perspectives and provides opportunities for growth regardless of background. QADs DEI program is driving higher levels of diversity equity and inclusion so that employees can bring their whole self to work.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
