Associate - Account Management

Sutherland

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profile Job Location:

Mumbai - India

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Customer Service Consultants in this role get to:

Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintenance. Up-selling customers to new products or services may be encouraged.


Qualifications :

Our most successful candidates will have:

  • High school diploma or GED
  • Demonstrated ability to perform at a high level to support our high volume of inbound calls
  • Excellent verbal and written communication skills; proficient reading skills required
  • Multi-tasking skills showcased through the use of several applications; experience working with CRM applications preferred
  • Basic PC keyboarding skills; basic Microsoft Office (Outlook Word Excel) experience required
  • Prior customer service experience preferred

Remote Work :

No


Employment Type :

Full-time

Customer Service Consultants in this role get to:Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintenance. Up-selling customers to new products or...
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Key Skills

  • Portfolio Management
  • Wealth Management
  • Financial Services
  • Hybris
  • Microsoft Word
  • Banking
  • Cash Management
  • Data Management
  • Microsoft Powerpoint
  • Securities Law
  • Microsoft Excel
  • Internet Of Things

About Company

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Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more

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