work from home (married telecaller)
work from home (married telecaller)
Posted on :
08-09-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
This is a remote position.
telecaller job involves making and receiving calls to promote products/services generate leads conduct surveys or provide customer support requiring strong communication persuasion and problem-solving skills. Responsibilities include explaining features handling customer inquiries and complaints maintaining customer records meeting sales targets and reporting to supervisors. Key requirements are excellent communication basic computer skills and typically a high school diploma with experience and knowledge of CRM software being beneficial.
Key Responsibilities
Customer Interaction:
Make outbound calls to potential and existing customers and handle inbound calls for inquiries support or complaints.
Product/Service Promotion:
Explain product features benefits and pricing to generate interest and persuade customers to make purchases or schedule appointments.
Lead Generation & Follow-Up:
Identify customer needs follow up on leads and convert prospects into customers.
Customer Support:
Resolve customer issues provide solutions and ensure a positive customer experience.
Sales & Order Processing:
Process product orders and meet daily/weekly sales or engagement goals.
Data Management:
Maintain accurate call logs and update customer records often using CRM software.
Reporting:
Document conversations analyze trends and report sales performance leads and other activities to supervisors.
Market Research:
Conduct market research to understand customer needs and industry trends.
Required Skills & Qualifications
Communication:
Excellent verbal communication active listening and interpersonal skills are essential.
Persuasion:
The ability to persuade customers handle objections and conduct effective sales through telephone negotiations.
Problem-Solving:
Strong problem-solving skills to resolve customer queries and complaints effectively.
Technical Skills:
Basic computer skills typing skills and proficiency with CRM and telephone systems are important.
Adaptability:
The capacity to adjust communication style and approach based on customer needs and challenging situations.
Education:
Typically a high school diploma or equivalent.
Soft Skills:
Patience persistence attention to detail and the ability to handle rejection gracefully.
Types of Calls
Outbound Calls:
Telecallers initiate these calls to potential clients to promote products generate leads or conduct surveys.
Inbound Calls:
Telecallers receive calls from customers who require assistance have inquiries or need to address concerns.
HR
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
