Sr. Manager - Network Infrastructure Operations

Essential Functions:

• Leading Network operations team  

• Managing all SLA/SLS/OLA for Network and Infrastructure Technology.

• Delivery Management from Bangalore.

• Knowledge Sharing in team Management  

• Security Champion ensure all vulnerabilities are patched on time.

• Incident Problem (PBR) Change (CHG) tracking and timely resolution.

• Work with Internal and external auditors. (SOX RBI)

• Team mentorship and grooming.

• Implement and oversee business continuity and disaster recovery planning to ensure operational resilience

• Develop and enforce network policies procedures and best practices for efficient and reliable network operations.

• Coordinate with other IT departments and business units to ensure seamless integration and meet networking needs.

• Oversee hiring and maintain technical staff levels to ensure adequate coverage

The role requires strong technical expertise strategic planning skills and leadership abilities to align network strategies with business objectives

Leadership Skills: Ability to lead mentor and develop a team of IT professionals

Team Leadership:

Managing supervising and mentoring network engineers technicians and administrators

Ability to motivate and delegate tasks to team members provide effective coaching and manage priorities.

Provide Systems Administration leadership to core Corporate IT Server Platforms Network and Application.

Support the development and incorporation of best practices and approaches into the companys processes and methodologies.

Participate in determination of root cause/solution analysis for service failure and support escalation.

Lead system/server security remediation and ensure that the system and application are on up-to-date patch levels and conform to the security standard.

Good in managing problem-solving skills with focus on troubleshooting issues in complex production environments

Willing to learn new technologies and software thinking out of the box questioning the norm and innovative.

Proficient knowledge in using tools for system and network monitoring

Good written and verbal communication skills.

Experience working with offshore and globally distributed teams.

Network Management:

Overseeing daily operations of network infrastructure including LANs WANs and wireless

Good understanding of Cisco routing and switching

knowledge of switching and routing protocols (BGP OSPF LACP Spanning Tree)

knowledge of Cisco VPN networking (Firepower ASA IPSEC)

knowledge of TCP/IP MPLS WAN LAN and WLC based wireless networking

knowledge for SASE solutions and Arista switching

Knowledge of SD-WAN technologies ideally Silver Peak.

Knowledge automation tools ideally SolarWinds and Catalyst Center.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications :

Basic Qualifications
8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 2 years of work experience with a PhD

Preferred Qualifications
9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 3 or more years of experience with a PhD
10 years of relevant work experience with bachelors degree (Computer Science or equivalent) OR 8 years of relevant work experience with masters degree in (Computer Science or equivalent)
Proven experience In Managing a team of minimum 5 engineers
Microsoft Cisco and relevant industry certifications will be preferred.

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work :

No

Employment Type :

Full-time