Senior Executive- Order To Cash – Cash Application and Credit Management

1. Responsible for applying incoming customer payments to the correct invoices using ERP systems ensuring financial records are up-to-date and reducing unapplied cash. 

1. Manages discrepancies such as short payments unidentified funds and remittance mismatches while reconciling customer accounts and supporting audit and compliance requirements. 

Essential: 

• Strong knowledge of Cash applications 

• Working knowledge of SAP Finance module  

• Experience in shared services/customer facing environment 

• Understanding of standard operating procedures 

• Knowledge of system applications operating tools metrics and excel 

• Good communication skills plus good verbal & written presentation skills 

• Good understanding of AR Cycle and credit Management process 

• Flexibility to work within a high growth rapidly changing environment 

• Ability to self-motivate and initiate change 

• Ability to work with colleagues at all levels  

Cash Application Responsibilities :

• Accurately apply customer payments to invoices using ERP system. 

• Retrieve and interpret remittance information from various sources (email portals bank files)

• Investigate and resolve unapplied or unidentified payments 

• Analyze short payments and coordinate with collections or customer service for resolution 

• Reconcile bank statements with customer accounts to ensure accuracy 

• Update customer records with payment details adjustments and corrections 

• Generate daily/weekly/monthly reports on cash application performance and exceptions. 

• Ensure adherence to internal controls and audit requirements. 

• Support automation initiatives and suggest improvements to enhance efficiency 

• Investigate discrepancies and escalate unresolved issues to management or relevant departments. 

• Apply payments received in different currencies accurately 

• Ensure all payments are posted before closing deadlines and Support finance teams with reconciliations and reporting. 

• Provide documentation and data for internal and external audits. 

• Track and report on service level agreements and performance indicators 

• Drive improvements based on trends and gaps 

• Evaluate the creditworthiness of new and existing customers. 

• Analyze financial statements credit scores payment history and market conditions. 

• Set appropriate credit limits and terms to minimize risk. 

• Continuously monitor customer accounts for overdue payments or changes in financial health. 

• Adjust credit limits or terms based on performance and risk. 

• Analyzing the credit limit of the customer based on the financial statements  

• Good Understanding about the dunning process for customer for different levels 

Key Skills:

• Cash Application and Credit management 

• Accounts Receivable Ledger Management 

• Financial Accounting and Reporting 

• Advanced Excel and Spreadsheet Skills 

• SAP ERP and Accounting Software Proficiency 

• Team Player 

Qualifications :

Education:    Postgraduate (B. Com/Honors) or a bachelors degree with relevant experience in OTC Operations. 

Experience (years): Sr Executive Graduate with 4 to 6 years of experience 

Relevant Experience: OTC or Accounts Receivable (Cash Application) 

Location: Mumbai (Airoli)

Working Hours: 8.5 hours/day (US Shift) 

Remote Work :

No

Employment Type :

Full-time