Pharmacy Clinical Consulting Advisor Remote Colorado, Utah, Pacific Northwest (Cigna Pharmacy)
Pharmacy Clinical Consulting Advisor Remote Colorado, Utah, Pacific Northwest (Cigna Pharmacy)
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Job Description
Pharmacy Clinical Consulting Advisor
Internal Job Title Clinical Account Manager (CAM)
Area of Operation - Colorado Utah Pacific Northwest
As part of Cigna Pharmacy Management the Pharmacy Sales Advisor is a licensed clinician who serves as the primary pharmacy benefits subject matter expert supporting Cigna Integrated Pharmacy clients within an assigned geographical market(s) and client size band.
The Pharmacy Sales Advisor position will be responsible for developing and maintaining relationships with internal stakeholders including the medical sales teams and pharmacy underwriting organization as well as external brokers and consultants. The primary objective of this position is supporting long-term client retention and growth while achieving Cignas corporate strategic goals. The Pharmacy Clinical Consulting Advisor also provides pharmacy product and clinical expertise in support of the Medical Sales teams as well as the Pharmacy Implementation organization.
This position is responsible for working with the Cigna Medical teams to support the Pharmacy component of an integrated benefit which typically includes Medical Pharmacy and Behavioral. This includes service support reporting pricing and/or other performance guarantees while working with multiple internal stakeholders at Cigna and Evernorth as well as external influencers (e.g. consultants producers and decision makers in the benefits organization or financial and/or C-Suite of our clients).
The primary roles of the Pharmacy Clinical Consulting Advisor are:
- Retain the assigned book of business through proactive portfolio management including an understanding of available performance guarantees and pricing strategies in order to renew clients and preserve earnings.
- Participate in client meetings and presentations to review client performance and sell in the suite of pharmacy management programs and solutions that align to Cignas overall value proposition of lowering total healthcare costs.
- Act as Pharmacy Sales support for renewals involving consultants.
- Cultivate meaningful productive mutually beneficial relationships internally and externally by gaining the confidence and trust of key stakeholders through honesty integrity and reliability.
- Educate and consistently advance the knowledge of pharmacy within the Cigna Medical sales organization. This includes deep dives on our products and services as well as championing an understanding of the clinical integration points across benefits.
- Communicate effectively delivering multi-modal messages that convey a clear understanding of the unique needs of the different audiences requiring interaction. Proactively anticipates communication needs in order to remove ambiguity.
- Actively participate in finalist meetings for existing business where necessary.
- Gather and share relevant competitive intelligence in support of retention and new sales efforts.
- Acts as the clinical subject matter expert supporting medical sales team or the pharmacy Implementation team with escalated pharmacy benefit issues when necessary.
- Manages complexity by analyzing and making sense of a considerable volume of sometimes contradictory information to effectively solve problems. Asks the right questions and attentively listens to others.
- Stays abreast of clinical pharmacy practice guidelines including the new drug pipeline biosimilars gene therapies upcoming patent expirations etc.
Additional Responsibilities:
- Facilitate meetings with clients and brokers to resolve service concerns; act as the escalated issue contact for pharmacy issues when contacted by the medical sales teams.
- Support detailed ad-hoc analysis of pharmacy claims utilization in order to provide clients with proactive consultation as well as manage follow-up questions that may arise.
- Provide executive support for pricing audit and contract questions as requested by internal partners managing these efforts.
- Translate pharmacy coverage rules and formulary decisions based on Cigna policies with support from Clinical program development partners.
- Any other tasks as defined by management and/or client needs not named above as required to support our internal and external stakeholders clients and partners.
Qualifications:
- Clinical pharmacy background required; . or Pharm.D.
- 5 years or more of Pharmacy Benefit Management (PBM) experience supporting client expectations
- Mid to Large Employer account management experience preferred
- Experience with consultative client management methodologies
- Proven ability to manage thru a renewal independently with minimal supervision
- Ability to work through the organizational processes needed to support clients (especially those that are clinical in nature considering exceptions etc.)
- A self-motivated individual displaying ownership accountability and responsibility
- Operational understanding and competence with PBM business model
- Understanding the financial and pricing strategy of PBM
- Technical skills using all Microsoft programs
- Ability to travel up to 50% of the time depending on candidates location with little or no advance notice
Competencies:
- Clinical understanding of PBM space
- Customer Focus
- Organizational Agility
- Network Building
- Verbal & Written Communication Skills
- Presentation Skills
- Financial Acumen
- Negotiation skills
- Executive presence
If you will be working at home occasionally or permanently the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position we anticipate offering an annual salary of 107000 - 178300 USD / yearly depending on relevant factors including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy balanced and feel secure. Thats why youll enjoy a comprehensive range of benefits with a focus on supporting your whole health. Starting on day one of your employment youll be offered several health-related benefits including medical vision dental and well-being and behavioral health programs. We also offer 401(k) with company match company paid life insurance tuition reimbursement a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs visit Life at Cigna Group.
About Cigna Healthcare
Cigna Healthcare a division of The Cigna Group is an advocate for better health through every stage of life. We guide our customers through the health care system empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
