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You will be updated with latest job alerts via emailWe are seeking a talented individual to join our local FINPRO Broking team in Hong Kong.
We will count on you:
Client Responsibilities
Drive Marshs institutional relationships with clients through collaboration across practices geographies and MMC companies.
Focus primarily on the Risks Management and Corporate Segment within FINPRO and coordinate with other practices to provide comprehensive solutions to clients.
Take responsibility for serving FINPRO clients including Risks Management and Corporate clients.
Build maintain and expand effective and sustainable relationships with clients on an enterprise-wide basis.
Champion the development of custom solutions to address client and prospect needs.
Ensure the quality of deliverables meets clients request while adhering to their required deadlines.
Develop a strong understanding of clients businesses by analyzing client research and industry issues preparing benchmarking studies and creating risk maps.
Financial Responsibilities
Be accountable for the financial performance of the assigned portfolio and targets for new expanded and renewal business.
Develop a business plan for the portfolio of clients and prospects to meet specific retention and sales goals.
Oversee revenue profitability and timely billing and collection (working capital) for each assigned client.
Colleague Capability
Lead personal accounts by setting goals implementing action plans monitoring progress ensuring service meets or exceeds client expectations and protecting the firm from errors and omissions.
Coach team members by leading by example.
Drive the development of identified client competencies for yourself.
Process
Understand and utilize available tools and technology to improve personal and team productivity.
Execute effective service management protocols including but not limited to:
Internal Account Planning
Strategic Client Reviews
Renewal Strategy Meetings
Client Service Agreements
Account Project Management
Client Survey and Feedback Protocol
Appropriate Pricing of Accounts
Consistently meet or exceed organizational standards including Marshs Professional Standards compliance policies and internal quality measures.
What you need to have:
A Bachelors degree or higher.
At least 8 years of working experience (preferably in insurance) with managerial capacity to demonstrate leadership capabilities.
Solid insurance brokerage account management claims management servicing and sales skills recognized as a leading client executive within the local market.
Experience in FINPRO lines of business especially in D&O PI Medical Malpractice and Crime.
Ambitious solution-focused and strong skills in client and underwriter relationship management.
Proficient in both written and spoken English and Chinese.
Strong problem-solving and communication skills.
Proficiency in PC skills including Word (English and Chinese) Excel and PowerPoint.
Effective management and retention of renewal business.
Experience supervising and mentoring client representatives on assigned service teams.
Why join our team:
We help you be your best through professional development opportunities interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities.
Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well-being
Required Experience:
Chief
Full-Time