Director, Country Operations Management
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Job Location:
Boston, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Location: Boston Seaport
Hybrid: 60% onsite
The Director Country Operations Management (DCOM) is a member of the local study delivery leadership team accountable for execution of interventional Phase 2 and 3 clinical trials within an assigned Therapy Area. This role is fully accountable for delivering all operational trial milestoneson time with quality and in compliance with ICH-GCP SOPs and US regulations.
This role combines strategic project leadership with direct line management of a team of 810 ensuring optimized resource planning cross-functional collaboration and high team performance across complex clinical programs.
This role offers the opportunity to lead impactful clinical programs while developing and empowering a team of clinical professionals. The DCOM plays a critical role in local study delivery ensuring excellence in both people leadership and operational delivery.
Key Responsibilities
People Leadership & Team Development
Lead manage and develop a high-performing team of 810 direct reports including local study project managers and clinical study administrators
Drive performance management training coaching and career development aligned with business needs and individual development goals.
Manage workload allocation resource optimization and team succession planning in partnership with senior leadership and HR.
Provide input on compensation bonus proposals and promotions in collaboration with HR and the US Head of County Operations.
End-to-End Study Oversight
Oversee the execution of Phase 2 & 3 interventional studies across site feasibility start-up recruitment maintenance and close-out.
Ensure trial milestones and deliverables are achieved with high quality and within agreed timelines.
Robust oversight of site performance study documentation eTMF completeness and regulatory compliance.
Project Management & Operational Delivery
Monitor key performance indicators (KPIs) and operational metrics across assigned TA to ensure quality and consistency.
Identify and mitigate operational risks issues and roadblocks in collaboration with global study teams and local partners.
Drive process improvements standardization and adoption of country-level best practices.
Lead transformation and change initiatives to strengthen the local Clinical Operations Management (COM) function.
Stakeholder & Vendor Engagement
Collaborate cross-functionally with local Medical Affairs Regulatory Legal Development Quality and other internal partners.
Manage external vendor performance including CROs and FSPs ensuring alignment with clinical objectives and standards.
Maintain effective communication pathways with global study teams Start-Up Managers Site Partnership functions and CRA managers.
Represent the local TA perspective in broader country strategy discussions.
Qualifications
Bachelors degree in life sciences or related field (Masters or PhD preferred)
Minimum 7 years of experience in clinical research including significant exposure to Phase 2/3 interventional trials
At least 3 years of direct people management experience in clinical operations
Demonstrated success managing cross-functional and vendor relationships
Strong working knowledge of ICH-GCP global regulatory requirements and local trial execution environments
Proven ability to drive delivery across multiple concurrent studies in a fast-paced matrixed environment
Excellent communication influencing and stakeholder management skills
Preferred Qualifications
Previous experience as a field CRA
Experience in rare or ultra-rare disease trials including pediatric or complex patient populations
Experience with U.S.-based studies and site management
Solid background in inspection readiness risk mitigation and continuous improvement
Date Posted
02-Nov-2025Closing Date
14-Nov-2025Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and furtherance of that mission we welcome and consider applications from all qualified candidates regardless of their protected characteristics. If you have a disability or special need that requires accommodation please complete the corresponding section in the application form.
Required Experience:
Director
Key Skills
- Employee Relations
- Employee Evaluation
- Management Experience
- Profit & Loss
- Conflict Management
- Operations Management
- Project Management
- Budgeting
- Leadership Experience
- Supervising Experience
- Leadership management
- Financial Planning
About Company
Alexion is a global biopharmaceutical company focused on developing life-changing therapies for people living with rare disorders.
