Farfetch is a leading global marketplace for the luxury fashion industry. The Farfetch Marketplace connects customers in over 190 countries and territories with items from more than 50 countries and over 1400 of the worlds best brands boutiques and department stores delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace.
OPERATIONS
Were passionate about operational excellence acting with our customers and partners always in our heart. Covering the entire order journey we create our online content secure payments and fraud process compliance ensure order fulfilment and delivery while providing customer and partner a nutshell we love to create seamless and memorable luxury experiences for our customers all around the world.
PORTO
Our office is near Porto in the north of Portugal and is located in a vibrant business hub. It offers a dynamic and welcoming environment where our employees can connect and network with a large community of tech professionals.
ROLE
We are looking for a highly motivated individual with exceptional problem-solving skills strong attention to detail and a passion for this role youll play a key part in maximizing our online catalogue by identifying gaps streamlining processes and driving data-informed decisions. Youll work closely with cross-functional teams to ensure our catalogue is as comprehensive accurate and efficient as possible.
WHAT YOULL DO
Deeply understand catalogue processes and systems to identify inefficiencies bottlenecks and gaps
Use data-driven insights to diagnose issues and develop structured practical solutions that enhance catalogue efficiency and completeness
Collaborate with internal stakeholders across Commercial Product Integrations Operations and Analytics to align on priorities and execute improvements
Manage stakeholders to ensure accountability and follow-through on key actions
Clearly communicate findings and recommendations to both technical and non-technical audiences
Support continuous improvement initiatives and contribute to strategic decision-making that strengthens our catalogue growth.
WHO YOU ARE
A strong analytical thinker with excellent problem-solving skills and attention to detail
5 years of experience in operations analytics or a related field preferably in a fast-paced environment
Comfortable working with data to uncover insights and inform recommendations
Strong stakeholder management and communication skills; able to influence and drive outcomes across teams
Curious and eager to learn with the ability to quickly grasp complex systems and processes
A structured proactive and results-oriented mindset
REWARDS & BENEFITS
Health insurance for the whole family flexible working environment and well-being support and tools
Extra days off sabbatical program and days for you to give back for the community
Training opportunities and free access to Udemy
Flexible benefits program
EQUAL OPPORTUNITIES STATEMENT
FARFETCH is committed to being an inclusive workplace where diversity in all its forms is celebrated. We make employment decisions without regard to race religious creed color age sex sexual orientation gender gender identity gender expression national origin ancestry marital status medical condition as defined by state law physical or mental disability military service or veteran status pregnancy childbirth and related medical conditions genetic information or any other classification protected by applicable federal state or local laws or ordinances. If you require special accommodation please let us know.
SCAM DISCLAIMER
It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels other than our official careers website. Additionally Farfetch will never ask candidates for any form of payment during the recruitment process.
This is a unique opportunity to have a direct impact on our growth by ensuring customers have access to as much of our catalogue online as possible. Youll work in a dynamic environment with smart collaborative colleagues and plenty of room to grow your skills and career.
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