Data Entry Specialist
Data Entry Specialist
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Job Description
Position
Data Entry Specialist
Division:
Enrollment Management
Department:
Admissions
Reports to:
AVP of Enrollment Management
Position Summary
Livingstone College is seeking a full-time Data Entry Specialist for placement in the Department of Admissions. The successful candidate will have basic knowledge and experience with database software. The Data Entry Specialist is responsible for performing data entry customer service and daily administrative tasks within the Office of Admissions. The Admissions Data Entry Specialist serves as a front-line resource to current and potential students campus representatives and the public. This candidate will also possess skills associated with an Administrative Assistant.
Essential Duties & Responsibilities
The results you will deliver each day that matter most!
- Processes and enters into the Student Database Management System (System) under limited supervision all applicant information including applications transcripts test scores and correspondence for new readmit transfer MBA and international students seeking undergraduate admission ensuring its accuracy.
- Ensures the System is maintained and all records are complete accurate and up to date.
- Make data corrections and updates to applicant information in the System.
- Responds to inquiries by email telephone or in person and investigates/resolves problems related to transactions handled by the department.
- Answers inbound and outbound communications run reports schedules visitors for tours and information sessions greets daily visitors answers basic admissions related questions filing and collaborates on recruitment team projects.
- Ensures excellent customer service is delivered to all guests over the phone by email and face-to-face.
- Resolves internal requests for adjustments on applications.
- Conducts all admissions activities with the highest integrity and business ethics while adhering to state federal and University policies and regulations.
- Counsels prospective applicants on the admissions process and opportunities at the College.
- Maintains a secure and confidential environment for student records and other data.
- Organizes his or her workload to ensure all deadlines are met and schedules work assignments in priority or date-received order.
- Evaluates student transcripts and/or records.
- Communicates effectively both orally and in writing.
- Analyzes and solves problems.
- Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community.
- Use computers and related software applications.
- Maintains attention to detail.
- Initiate readmission clearances for readmit students
- Prepare letters of acceptance and follow-up for prospective students
- Enter all basic demographical data into the computer relevant to prospective students
- Initiate weekly computer printouts to appropriate administrators
- Perform Administrative Assistant duties as needed
- Perform all other duties as assigned
Education/ Experience
What you will need to be successful!
- Bachelors degree is required
- Computer skills including but not limited to Microsoft Office Suite
- Data Entry Experience
- Experience in using student information systems such as Jenzabar Banner Banner Document Management Customer Relationship Management or Recruiter is preferred.
- Professional writing and communication skills
- Experience working in student services or admissions in a higher education environment.
- Knowledge of admission rules and regulations FERPA and College policies
- Two (2) years of experienceentering data reviewing documents and providing customer service preferred in higher education.
- Demonstrated computer skills including accurate keyboarding skills and competent knowledge of Microsoft Office software (Word Excel and Outlook) and other tools office equipment and resources.
- Experience providing customer service via email phone and in-person.
- Knowledge of or ability to learn Jenzabar and other recruitment student information systems.
- Excellent interpersonal and communication skills written and verbal including a customer service orientation and demonstrated ability to work well with a wide range of personalities.
- Experience entering high volumes of data with accuracy.
- Good organizational skills attention to detail and flexibility.
- Proven ability to perform various tasks simultaneously with consistently high accuracy while dealing with the public in a high volume high stress environment and have a consistent positive temperament with continuous public interaction.
- Ability to coordinate and implement assignments in order to meet deadlines.
- Ability to provide high-level customer service under stressful situations.
- Ability to interact with a diverse group of individuals of varied ages abilities/disabilities racial ethnic and cultural backgrounds.
- Ability to review analyze formulate and follow through with assignments.
- Ability to maintain confidentiality of work-related information and materials.
- Ability to establish and maintain effective work relationships.
- Ability to work in a fast-paced and high-volume department involving contact with prospective students parents and other constituents regarding the admissions process.
- Ability to maintain the privacy of confidential student information and files.
- Some overtime work is required during peak periods to manage the workload.
- Evening and weekend work is required
- Valid Drivers License
Life at Livingstone College
Why we believe you will love working at Livingstone College!!
Livingstone College is a private four-year liberal arts institution founded in 1879 by the African Methodist Episcopal Zion Church. Secured by a strong commitment to quality instruction the College offers excellent liberal arts and religious education programs for students designed to develop their potential for leadership and service to a global community.
Livingstone College is an equal opportunity employer that employs qualified individuals based upon job related qualifications regardless of race religion ancestry gender sexual orientation national origin age disability marital status domestic partner status medical condition political affiliation or any other classification proscribed under applicable federal state or local law. Livingstone College complies with all laws regarding reasonable accommodation for disabled candidates and employees. Applicants requiring reasonable accommodation in order to participate in the interview process are requested to contact Human Resources in order to arrange such accommodation. We offer competitive compensation and an attractive benefits package. No recruiters or agencies without a previously signed contract
Required Experience:
Unclear Seniority
Employment Type
Full-Time
