Claims Consultant

Job Description

About Acrisure

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters including Insurance Reinsurance Cyber Services Mortgage Origination and more.

Acrisure employs over 17000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation client centricity and an indomitable will to win.

Responsibilities:

• Provide clients with customer service such as answering claims related questions discussing claims processes and following up with the client at the conclusion of the claim to ensure all issues were addressed

• Contact clients and gather all appropriate information to adequately report claims and report claims to all appropriate carriers under all appropriate lines of business

• Enter all claims into Epic and generate Acord notices and follow up with carriers to ensure that the claim was reported obtain necessary adjuster contact information and claim number then provide client with this information

• Inform producers and managers of any problems or issues concerning a client or a claim

• Actively manage claims for assigned clients and follow open claims utilizing activity system obtaining status and updating Epic Continuously document claim file notes with all activities conducted on claim. Proactively guide claims to a timely resolution

• Advocate for client in reserving and claim evaluations. Coordinate carrier request with clients

• Coordinates claim reviews between the carrier and insureds

• Actively participate in claim reviews for assigned

• Develop relationships with assigned clients and carriers

• Prepare loss summary reports for internal customers

• Comply with agency standards policies and procedures and assist claims manager with all tasks as requested

Requirements:

• HS Diploma or recognized equivalent

• 3-5 years of relevant experience

• VT or NY Property & Casualty Insurance License

• Proficiency with MS Office

• Prior experience with Applied Epic is a plus

Pay Details:

Acrisure is committed to employing a diverse workforce. All applicants will be considered foremploymentwithout attention to race color religion age sex sexual orientation gender identity national origin veteran or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisures property and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisures Human Resources Talent Department.