Office Coordinator
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Job Location:
Des Plaines, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Office Coordinator is the first point of contact for patients and is responsible for front desk operations patient scheduling insurance verification and maintaining organized records. This person plays a crucial role in ensuring smooth office functionality and positive patient interactions.
Essential Responsibilities
Front Desk Duties:
Print and organize daily schedules.
Greet and check in patients.
Collect co-pays and confirm appointments.
Scheduling & Insurance:
Schedule and follow up on appointments.
Verify insurance eligibility and pre-authorizations (Medicaid Medicare private insurance).
Maintain active/inactive patient files.
Office Operations:
Order office supplies.
Coordinate with building management.
Maintain facility security and handle petty cash.
Technology & Reporting:
Use Electronic Health Record (EHR) systems proficiently.
Generate reports and manage databases.
Patient Relations:
Monitor satisfaction handle reschedules reminders and general communication.
Help with ongoing performance and quality improvements.
Minimum Requirements
Education: High school diploma or equivalent.
Experience:
3 years in database use and management.
Medical office experience preferred.
Skills and Knowledge
Familiarity with Medicare Medicaid MCOs.
Strong problem-solving and follow-through.
Bilingual/multilingual ability is a plus.
Organizational skills and self-motivation are essential.
Physical Demands
Frequent sitting standing walking bending.
Able to lift items over 20 lbs.
Must have adequate hearing vision and comprehension.
Work Environment
Office-based with occasional interaction with difficult or impaired individuals.
Must be prepared for occasional stressful or high-pressure situations.
Summary Statement for Job Posting or Application:
Were seeking a highly organized and approachable Office Coordinator with experience in healthcare administration patient relations and insurance processes. The ideal candidate will be detail-oriented tech-savvy with EHR systems and confident in managing office operations and patient flow in a fast-paced environment.
Required Experience:
IC
Key Skills
- Office Manager Experience
- Microsoft Office
- Customer Service
- Computer Skills
- Microsoft Outlook
- Microsoft Word
- QuickBooks
- Medical office experience
- Office Experience
- Front Desk
- Microsoft Excel
- Administrative Experience
About Company
Maryville Academy's range of programs includes residential care, mental health services, healthcare services, family support services, educational offerings and youth development programs through outreach services.
