Legal Operations Analyst

Available Locations: Austin TX

About the Team

The Legal Policy and Trust & Safety (LPT) department is staffed by a world-class group of professionals who help Cloudflare navigate complex challenges while staying compliant and minimizing risk. Legal Operations plays a central role in scaling the LPT department from driving contract management excellence implementing technology solutions and building processes that make our department more efficient and impactful.

We are seeking a highly motivated Legal Operations Analyst to join our growing this role you will be responsible for optimizing and scaling our contract lifecycle management (CLM) processes and advancing the LPT departments technology roadmap. You will work with the Head of Legal Operations to optimize our Ironclad CLM system for efficient scalable and compliant workflows while also driving automation technology and AI initiatives. You will partner with Legal IT and business teams to evaluate tools lead implementations and enhance the user experience across the organization.

The ideal candidate brings hands-on Ironclad experience a deep understanding of legal operations best practices and a passion for process improvement and technology. This highly impactful role offers the opportunity to shape contract management drive adoption of AI and automation and help scale the LPT departments operations in a fast-paced evolving environment.

What Youll Do

• CLM Administration: Serve as a co-administrator for Ironclad managing legal workflows templates clause libraries reporting and user access. Facilitate end-to-end contract processes track milestones and ensure timely approvals.
• AI & Technology Initiatives: Help pilot implement and optimize AI and automation tools to streamline legal workflows and enhance productivity. Document requirements and help build business cases evaluate new technologies and help drive adoption across the department.
• Process Improvement: Identify opportunities to streamline in contract and workflow processes recommend solutions and help implement best practices to scale the legal function.
• Project Management: Support projects end-to-end from planning and coordination to rollout and adoption. Partner with Legal IT Finance vendors and other business stakeholders to ensure seamless implementations and integrations.
• Analytics & Reporting: Build dashboards and reports on contract metrics KPIs and technology adoption metrics to maintain data for leadership review.
• Training & Enablement: Develop documentation and training for LPT teams and business partners to maximize adoption of CLM and AI tools.
• General Legal Ops Support: Ensure smooth execution of department workflows by supporting day-to-day operations including maintaining knowledge bases driving cross-functional initiatives and supporting strategic ad hoc projects.

Requirements

• 5 years of experience in legal operations preferably at a fast-paced global technology company.
• Highly organized and proven in defining and executing a project from start to finish ability to manage multiple concurrent projects high-volume workloads and shifting priorities with confidence.
• Strong technical acumen with hands-on experience designing processes implementing managing and integrating legal systems with enterprise platforms.
• Proven track record of evaluating technology driving automation initiatives and delivering measurable improvements in legal workflows.
• Skilled in legal data analytics (ROI cycle times volumes trends).
• Excellent communicator with strong writing skills; able to present complex issues clearly and concisely.
• Collaborative adaptable and cross-functional team player with integrity curiosity and strong interpersonal skills with the ability to work independently or cross-functionally.

Bonus

• Working knowledge of AI tools and applications including prompt design data extraction document analysis and model training.
• A sense of humor!

What Makes Cloudflare Special

Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.

Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something youd like to be a part of Wed love to hear from you!

This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via e-mail at or via mail at 101 Townsend St. San Francisco CA 94107.