Associate, HRSD ServiceNow Developer

About this role

Company: BlackRock Financial Management Inc.

Job Title: Associate HRSD ServiceNow Developer

Location: 1 University Square Drive Princeton NJ 8540

Job Duties: Develop and modify HRSD (ServiceNow) workflows catalogs lists business rules UI components. Participate of the Technical Solution aspects of ServiceNow implementation specific to design solution architecture functional implementation and evaluation of business needs. Research new feature enhancements and functionalities from ServiceNow. Develop configuration and customization including but not limited to user interface workflow administration reports data imports integration custom scripting and third-party software integrations by applying best practices. Maintain and enhance service portal customizations. Manage security roles assignment groups and ACLs. Collaborate with team members to look for ways to continuously improve our enterprise platform related processes. Assess and manage annual platform release upgrade process.

Qualifications: Bachelors degree (or foreign equivalent) in Electrical and Computer Engineering Engineering or a related field; and 36 months experience in HR technology. Requires 36 months of experience involving each of the following: 1. ServiceNow implementation hands-on experience for HRSD including case management service portal event life cycle management agent workspace advanced work assignment reporting and performance or platform analytics. 2. Scripting experience in JavaScript HTML CSS and Angular JS. 3. Experience configuring and updating HR profiles HR COEs HR Services Service Catalog Agent Workspace Knowledge Management (including knowledge workflows and approvals) HR Case assignment rules HR advanced work assignment queues creation of User/HR criteria workflow and case notifications Case SLAs and creating new flows. 4. Experience creating ACLs and business rules client scripts UI policies catalog client scripts script includes and script actions. 5. Experience configuring employee service portal taxonomy topics customizing service portal widgets and creating portal pages. 6. Experience creating custom reports and dashboards using performance and platform Analytics 7. Experience with enabling and managing Al search within the platform. 8. Creating custom and scripted Rest APIs and 3rd party integrations 9. Experience managing at least one ServiceNow upgrade 10. Collecting and understanding business requirements from non-IT stakeholders and translating requirements to ServiceNow solution capabilities. 11. Experience assessing technical impact of new and custom solutions on platform performance and scalability.

Salary: $118400

To apply: visit: Job Requisition:

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Our benefits

To help you stay energized engaged and inspired we offer a wide range of benefits including a strong retirement plan tuition reimbursement comprehensive healthcare support for working parents and Flexible Time Off (FTO) so you can relax recharge and be there for the people you care about.

Our hybrid work model

BlackRocks hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person aligned with our commitment to performance and innovation. As a new joiner you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock we are all connected by one mission: to help more and more people experience financial well-being. Our clients and the people they serve are saving for retirement paying for their childrens educations buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment the one we make in our employees. Its why were dedicated to creating an environment where our colleagues feel welcomed valued and supported with networks benefits and development opportunities to help them thrive.

For additional information on BlackRock please visit @blackrock Twitter: @blackrock LinkedIn: is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees and we evaluate qualified applicants without regard to race creed color national origin sex (including pregnancy and gender identity/expression) sexual orientation age ancestry physical or mental disability marital status political affiliation religion citizenship status genetic information veteran status or any other basis protected under applicable federal state or local law.View theEEOCs Know Your Rights poster and its supplementand thepay transparency statement.

BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process please email . All requests are treated in line with our.