Server 2
Server 2
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Job Description
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business Since its inception in 1957 Invited has operated with the central purpose ofbuilding relationships and enriching the livesof our members guests and more than 17000 employees. We are the largest owner and operator ofprivate clubs nationwide with130 country clubs city clubs and athletic clubs. Our Clubs offer first-class amenities including championship golf courses modern workspaces handcrafted cuisine resort-style pools state-of-the-art racquet facilities fitness centers and much more. Come be a part of this incredible and inclusive team at Invited!
Job Summary
Server 2 serves as the lead in delivering exceptional food and beverage service to members and guests ensuring Inviteds service standards are consistently addition to providing the 3steps of servicewarm welcomes magic moments and fond farewellsthis role oversees the coordination and execution of service operations. Server 2 leads and supports the Server 1 team ensuring smooth collaboration and optimal dining experiences. This role plays a key part in maintaining Member satisfaction retention and driving service excellence throughout the dining area.
Reporting Structure
Reports to the F&B Director Banquet Manager or Restaurant Manager
Day to Day
Maintain high service standards as outlined in the Invited F&B service training programs.
Oversee food and beverage service ensuring members/guests are served promptly and attentively while managing more complex service issues or last-minute changes.
Ensure comprehensive knowledge of the à la carte menu and daily specials and guide Server 1 team members in delivering exceptional service.
Serve as the primary point of contact for Server 1 staff providing guidance and support as needed.
Collaborate with management to assign duties ensuring tasks are completed in a timely and efficient manner.
Assist fellow employees and lead by example ensuring smooth communication and seamless service across the team.
Take responsibility for organizing and maintaining clean well-stocked workstations and ensuring side work is completed to meet club standards.
Support management in addressing member/guest complaints practicing good service recovery and ensuring any issues are resolved immediately.
Assist with additional duties as assigned by the F&B Director or other leadership.
Additional Duties
Due to the dynamic nature of the club employees are expected to assist others as needed and take on additional tasks as assigned by management.
Follow all company club and department policies procedures and instructions.
Maintain a high level of professionalism and a commitment to excellence in interactions with members colleagues and staff.
Follow safe working practices ensuring compliance with safety guidelines and encouraging others to do the same.
Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
Address and resolve challenges using available resources working with regional and corporate teams to support club operations.
Attend daily briefings and actively engage in required activities to stay informed and contribute to the teams success.
Wear a clean neat uniform that meets club standards.
About You
Preferred
High school diploma or equivalent.
Previous experience in Food and Beverage service.
Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
Completion of Inviteds F&B Service Training program.
Excellent communication skills with the ability to speak clearly and effectively.
Ability to follow instructions and communicate well with team members.
Physical Requirements
Must be able to stand walk and perform physical activities for extended periods.
Ability to work in varying temperatures and environments with potential exposure to dust fumes or gases.
Capable of climbing ladders squatting kneeling reaching grasping twisting bending and folding/unfolding as required.
Able to lift carry push and pull up to 100 lbs. occasionally.
Effective communication skills including talking and hearing with sufficient visual acuity.
Primary Tools/Equipment
Trays
POS System
Bottle Opener
Wine Tool
Work Schedule
Attendance requirements for this position as outlined on the weekly schedule.
Additional hours are required to meet deadlines of the position including weekends and/or holidays.
What We Offer
We believe in taking care of our team and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills experience education location andif youre in a non-exempt rolehours worked.
While not all roles at Invited are full-time those full-time team members have access to a comprehensive benefits package that includes:
Medical dental and vision coverage
Life insurance
Short-term and long-term disability insurance
401(k) retirement savings plan
Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)
Want to learn more Visit for full details.
Have more questions Check out our Invited Jobs website for more details about ClubLife the
Employee Experience Company Benefits and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties responsibilities or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
Employment Type
Full-Time
