Technical Project Manager
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Job Location:
Subang Jaya - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014 we started operations in Singapore and have become the regions largest and fastest growing last-mile logistics company partnering with over 35000 merchants and delivering more than 1000 parcels every minute across six countries.
Job Requirements
- We are seeking a Technical Project Manager (TPM) to join our Partner Integrations (PI) team. This role serves as the key bridge between business stakeholders clients and engineering teams ensuring seamless integration and successful project delivery.
- Act as the primary liaison for all integration-related requests from assigned partnership clients covering end-to-end onboarding needs beyond just Order Creation (OC) API and webhooks.
- Guide and shape the relationship between the Business and Engineering teams to deliver impactful products and features to the market with emphasis on new services to our biggest customers.
- Grow and develop strong relationships with key stakeholders including big key partners as well as smaller shippers. Must be able to appear credible with external business/technical stakeholders.
- Gathering requirements defining scope and influencing business solution decisions based on business strategy and technical feedback.
- Foreseeing and smoothing out dependencies and potential blockers and keeping stakeholders engaged.
- Create ways of inspecting organising and visualising project requests and pipeline.
- Identify and investigate live technical issues promptly collaborating with all stakeholders to ensure swift resolution with minimal disruption
- Coordinate with cross-functional teams by raising feature requests to relevant Product Managers clearly conveying business requirements urgency and impact. Support scoping and prioritization when requests affect other teams roadmaps.
- Drive projects to completion by translating business requirements into technical specifications and managing execution with the Partner Integrations (PI) team.
- Collaborate directly with customers to gather and clarify requirements provide technical solutioning and assist with troubleshooting and technical support.
Job responsibilities
Integration Point-of-Contact (POC)
Stakeholder Management
Project Management
Customer Communication:
Job Requirements
- Bachelors Degree in Information Technology Computer Science or a related discipline.
- Experience in project management or product management.
- Hands-on experience with system integrations and familiarity with APIs.
- Prior experience in logistics e-commerce or other related industries is highly preferred.
- Strong problem-solving abilities with excellent communication and decision-making skills.
- Self-motivated proactive and able to work independently with minimal supervision.
- Proficiency in Chinese (spoken and written) to effectively liaise with clients and stakeholders
Submit a job application
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We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
Key Skills
- Abinitio
- Editorial
- Account Management
- Drafting
- Android Development
- Brokerage
About Company
Ninja Van is Southeast Asia’s leading logistics provider, with the highest service coverage over 6 countries in the region. Experience the joy of hassle-free deliveries by shipping with Ninja Van today.
