Customer Service Representative

Charlotte - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Waste Connections has an immediate opening for our Customer Service Representative at our growing Charlotte NC location! Were looking for a skilled and customer-focused representative to play a vital role in our operations ensuring thorough effective and positive customer interactions.

Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community.

Minimum responsibilities:

Answering customer calls and processing customer orders for new service discontinuance or changes inservice.
Accepting payments from customers researchingcustomer billing inquiries and updating customer account information.
Interacting with customers and Waste Connections employees to determineservicerequirements resolve problems or complaints and seek cost-effective safe environmentally sound solutions toserviceissues.

What we need from you:

2 years ofhigh-volume Customer Serviceexperience
Experience with Microsoft Word Excel and Outlook
Excellent verbal and written communication skills
Bilingual English/Spanish strongly preferred
Physical ability: Able to complete sedentary work requiring prolonged sitting able to complete repetitive motions such as typing/mouse use/operating a phone ability to look at a screen for long periods of time tolerate exposure to typical call center sounds and wearing a headset.

What youll get from us:

Competitive Compensation
401(K) with company match; let us help you save for your future
Healthcare; Medical Dental Vision
Perks perks perks! Employee Assistance Mental Health Program Emergency Travel Assistance Prepaid Legal Plan Scholarship Opportunities for kids Employee Stock Purchase Plan Employee Relief Fund
Insurance: Life Short Term/Long Term Disability

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

#ACOffice

Required Experience:

Unclear Seniority

Waste Connections has an immediate opening for our Customer Service Representative at our growing Charlotte NC location! Were looking for a skilled and customer-focused representative to play a vital role in our operations ensuring thorough effective and positive customer interactions.Our priority i...