DeviceDesk Support

Charlottetown - Canada

Monthly Salary: Not Disclosed

Posted on: 20-09-2025

Vacancies: 1 Vacancy

Job Summary

Job Title: Device/Desk Support
Location: Charlottetown Canada (Onsite)
Type: Contract
Duration: 12Months
Start Date: ASAP

Brief Job Description:

End User Device Deployment & Deskside Support
Deployment of PC/Laptop and other end user devices manage tickets in the ITSM tool following appropriate procedural documentation
Perform technical diagnosis and repair of defective hardware including break-fix support and assistance for end user computing devices (desktops laptops Windows based and Macs mobile devices tablets desk phones soft phones and printers)
Resolve problems associated with failure or maintenance of the end user computing devices.
Diagnose and resolve software functionality for both the operating system and standard desktop applications on the supported platforms (Windows MacOS iOS etc.)
Support maintenance of the site-specific documentation that captures the complexity of the site environment to facilitate efficiency of the support process.
Maintain asset inventories following applicable procedural documentation using approved Merck tools.
Provide support for all steps of the end user computing device lifecycle acquisition receipt deployment maintenance repair and disposal

Job Title: Device/Desk Support Location: Charlottetown Canada (Onsite) Type: Contract Duration: 12Months Start Date: ASAP Brief Job Description: End User Device Deployment & Deskside Support Deployment of PC/Laptop and other end user devices manage tickets in the ITSM tool following appropr...