NCDEQ User Support Specialist-Expert
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Information Technology Division within the Department of Environmental Quality (DEQ) provides IT leadership services and consultation. It supports the programs and divisions of the N.C. Department of Environmental Quality with tools and technologie
This position will be on-site in the Raleigh NC office.
General on-site IT support for the Fayetteville Regional Office This is advanced work in providing consultation
support and/or training for technology-based systems. Employees may provide support of hardware applications operating systems and networking. This function requires an in-depth understanding of a wide variety of technologies to effectively support end-users and provide guidance to others.
Required/Desired Skills
This position will be on-site in the Raleigh NC office.
General on-site IT support for the Fayetteville Regional Office This is advanced work in providing consultation
support and/or training for technology-based systems. Employees may provide support of hardware applications operating systems and networking. This function requires an in-depth understanding of a wide variety of technologies to effectively support end-users and provide guidance to others.
Required/Desired Skills
| Skill | Required /Desired | Amount | of Experience |
|---|---|---|---|
| Broad knowledge and skills from a range of technologies to address work assignments. | Required | 3 | Years |
| General knowledge of IT security principles | Required | 3 | Years |
| General knowledge of Microsoft OS and general productivity tools; MS Office SharePoint OneDrive OneNote Power BI and other general applications | Required | 3 | Years |
| Skilled customer service professional | Required | 3 | Years |
| Skilled IT consultant with ability to solve and/or prevent technical problems. | Required | 3 | Years |
| Ability to independently resolve routine and non-routine issues on software and/or hardware. | Required | 3 | Years |
| Ability to organize and follow complex and/or detailed technical procedures. | Required | 3 | Years |
| Ability to solve unexpected problems associated with projects and daily work. | Required | 3 | Years |
Key Skills
- Children Activity
- Access Control
- Human Resources Administration
- Government
- Actuary
- Hydraulics
