NCDEQ User Support Specialist-Expert
NCDEQ User Support Specialist-Expert
Posted on :
20-09-2025
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1 Vacancy
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Job Description
The Information Technology Division within the Department of Environmental Quality (DEQ) provides IT leadership services and consultation. It supports the programs and divisions of the N.C. Department of Environmental Quality with tools and technologie
This position will be on-site in the Raleigh NC office.
General on-site IT support for the Fayetteville Regional Office This is advanced work in providing consultation
support and/or training for technology-based systems. Employees may provide support of hardware applications operating systems and networking. This function requires an in-depth understanding of a wide variety of technologies to effectively support end-users and provide guidance to others.
Required/Desired Skills Skill Required /Desired Amount of Experience Broad knowledge and skills from a range of technologies to address work assignments. Required 3 Years General knowledge of IT security principles Required 3 Years General knowledge of Microsoft OS and general productivity tools; MS Office SharePoint OneDrive OneNote Power BI and other general applications Required 3 Years Skilled customer service professional Required 3 Years Skilled IT consultant with ability to solve and/or prevent technical problems. Required 3 Years Ability to independently resolve routine and non-routine issues on software and/or hardware. Required 3 Years Ability to organize and follow complex and/or detailed technical procedures. Required 3 Years Ability to solve unexpected problems associated with projects and daily work. Required 3 Years
This position will be on-site in the Raleigh NC office.
General on-site IT support for the Fayetteville Regional Office This is advanced work in providing consultation
support and/or training for technology-based systems. Employees may provide support of hardware applications operating systems and networking. This function requires an in-depth understanding of a wide variety of technologies to effectively support end-users and provide guidance to others.
Required/Desired Skills
Employment Type
Full-time
Key Skills
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