GSOC Project Manager
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Job Location:
Yearly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Securitas Security Services USA Inc. is the global leader in protective services delivering specialized guarding advanced technology solutions and comprehensive risk management to clients across a wide range of industries. Our mission is simple yet powerful: to help make your world a safer place. Backed by a legacy of trust innovation and global expertise we provide tailored security solutions that combine cutting-edge technology with outstanding service.
We are seeking a Global Security Operations Center (GSOC) Project Manager to oversee daily operations and provide leadership to GSOC staff. This position is responsible for ensuring that analysts and operators perform their duties effectively while adhering to established procedures service levels and best practices. The Operations Supervisor will act as a shift lead serving as the first point of escalation for incidents alarms and operational issues while fostering a culture of accountability teamwork and continuous improvement.
The GSOC Project Manager will manage day-to-day activities within the center including monitoring workflows coordinating incident response and ensuring accurate reporting and documentation. This role is responsible for coaching and developing GSOC staff delivering ongoing training and providing constructive feedback to maintain operational readiness and high performance. The Supervisor will also coordinate with security IT emergency response and other stakeholders to ensure timely communication and effective resolution of critical addition the position will assist with scheduling and staffing to ensure 24/7 coverage contribute to refining standard operating procedures and support the implementation of new technologies and processes that enhance GSOC capabilities.
Compensation and Benefits:
We believe in investing in our people. When you join Securitas youll receive:
Competitive Salary: $65000 - $75000 annually
Comprehensive Benefits Package:
- Medical dental vision and life insurance
- 10 accrued vacation days 4 personal holidays 6 sick days
- 401K with company matching
Career Growth: Continuous training and leadership development programs.
Dynamic Work Environment: Be a part of a highly engaged and results-driven team.
Responsibilities:
Supervise daily GSOC operations ensuring compliance with policies procedures and service-level agreements.
Monitor and coordinate activities of GSOC operators/analysts providing real-time guidance and support.
Serve as the primary escalation point for incidents alarms and emergency events.
Ensure accurate logging documentation and reporting of incidents and operational activities.
Develop and deliver training coaching and performance feedback to GSOC staff.
Assist in scheduling staffing and shift coverage to maintain 24/7 operational readiness.
Coordinate with corporate security IT emergency response and other stakeholders during critical incidents.
Contribute to the development and refinement of GSOC standard operating procedures (SOPs).
Prepare and present operational reports performance metrics and after-action reviews to leadership.
Support continuous improvement initiatives and recommend enhancements to systems tools and processes.
Qualifications
Associate or Bachelors degree in Security Management Criminal Justice Information Technology or related field (or equivalent experience).
35 years of experience in a security operation or GSOC environment with at least 1 year in a supervisory or lead role.
Strong knowledge of GSOC functions including monitoring incident response escalation protocols and crisis management.
Familiarity with security technologies (CCTV access control alarms incident management systems threat intelligence platforms).
Excellent written and verbal communication skills.
Proven ability to lead teams in a high-stress fast-paced environment.
Strong analytical decision-making and problem-solving skills.
Flexibility to work shifts including nights weekends and holidays as part of a 24/7 operation.
Key Competencies
Leadership and team motivation
Operational awareness and attention to detail
Crisis management and decision-making
Strong interpersonal and communication skills
Adaptability and accountability
Ready to Make an Impact
At Securitas we dont just support your career growthwe celebrate it. If youre ready to bring your expertise to a team that values innovation collaboration and results we want to hear from you. Apply today and take the next step in your career.
Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin pregnancy genetic information disability status as a protected veteran or any other applicable legally protected characteristic.
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Required Experience:
IC
Key Skills
- Project Management Methodology
- Project / Program Management
- Construction Estimating
- Construction Experience
- PMBOK
- Visio
- Construction Management
- Project Management
- Project Management Software
- Microsoft Project
- Project Management Lifecycle
- Contracts
About Company
Securitas is a knowledge leader in security, which means that we know our customers and their markets, in order to understand their specific needs. Everywhere from small stores to airports, our 280,000 employees are making a difference. We have operations in 43 countries in North Amer ... View more
