Process Control Officer

#internal

#LI-DNI

Please note this vacancy is only available to Birmingham City Council employees.

Payroll Process Control Officer

Permanent

Grade 4 34434 to 41771

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

Join Birmingham City Councils Payroll Services team and play a vital role in ensuring thousands of employees pensioners and members are paid accurately and on time. Were looking for a detail-driven professional to support the technical and operational delivery of payroll services working closely with internal teams and external partners like schools HR Operations DTS and HMRC. This is your opportunity to contribute to a high-performing customer-focused service that underpins the smooth running of one of the UKs largest local authorities.

In this role youll be hands-on with payroll administration managing everything from data input and job running to reconciliations and report distribution. Youll ensure compliance with statutory regulations and Council financial procedures while also supporting query resolution and self-service functionality for managers and staff. Your analytical skills will be key in producing complex reports and maintaining control totals all while contributing to continuous service improvement and supporting change initiatives.

Were seeking someone with experience in shared services payroll and pensions delivery who thrives on building strong relationships and managing operational queries with professionalism. Youll be confident using financial software to produce reports and policy documents and comfortable navigating politically sensitive issues. Your ability to work under pressure manage competing priorities and communicate effectively will be essential to your success.

This is more than a technical roleits a chance to shape the future of payroll services in a dynamic evolving environment. If youre ready to bring your expertise resilience and can do attitude to a team that values diversity and innovation wed love to hear from you. Step into a role where your skills make a real difference every single payday.

For any informal enquires please contact:

Please upload your up-to-date CV via the attachments part of your application this is required for shortlisting. Unfortunately we cannot consider any applications without a CV attached.

We want to ensure your recruitment journey with us is a positive and equitable one so please let us know if there are any reasonable adjustments additional support accessibility needs or if there is any way in which we can support you through your application.

We welcome applications from people with caring responsibilities and flexible working options will be considered.

Proof of Right to work in the UK will be required for all applicants in accordance withUK Home Office requirements before any employment offer can be confirmed.

Job Description and PersonSpecification