Customer Service Representative
Customer Service Representative
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Job Description
At Nouryon our global team of Changemakers takes positive action every day to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer societys needs today and in the future.
We are a company with great development customers come from all walks of life and so do we in Customer Service. We hire great people from a wide variate of backgrounds knowledge and experiences not just because it is the right thing to do but because it makes our function stronger and bring best relation and service to our customers. It is the unique contributions of all Customer Service members that drive our success in our function. With a common commitment to innovation sustainability and safety our employees work daily for a sustainable future.
In your future role as Customer Service Representative you will
- Be a spider in the web with many contact areas both internally and externally
- Fulfill the Order To Invoice cycle for assigned customers and business in SAP
- Represent the customer in daily customer relations by managing their orders and requests and secure the voice of the customer in cooperation with sales planning and logistics
- Be a member of a Business Line team in Customer Service and whenever needed in a backup roll
We believe you bring
- Theoretical education at University or equivalent in area of sales trade administration or logistics/distribution.
or Experiences for 1-3 years in an area similar to ours or like travel agency transport company or other relevant professional area. - Good IT knowledge order booking booking related systems and SAP is preferred.
- Fluent in written and spoken English
We believe you are...
An individual with a high social competence high customer focus and the ability to build successful and long-term relationships. You are confident in your own expertise and deliver results while maintaining a high quality in your work. You also possess the ability to work efficiently and you know how to prioritize in your daily work. You are confident in commercial communication. You know how to express yourself in customer relations.
We offer you
At Nouryon we provide a great job and friendly coworkers plus benefits in addition to salary. Our collective agreement is with IKEM. Plus we offer unilateral perks such as bonus reduced hours health care allowance lunch allowance and more.
Good to know
This is a permanent position on a full-time basis reporting to Customer Service Team Lead and based in Gothenburg.
Please apply via our online recruitment system. We will not accept applications via e-mail. Once its with us we will review to see if we have a match between your skills and the role! For more information about our hiring process visit: look forward to receiving your application!
To ensure transparency and clarity during the recruitment process we would like to inform you that we have identified a potential candidate for this position; however we want to emphasize that all qualified applicants will be considered with equal opportunity as it is important to have an inclusive recruitment process.
AboutNouryon
Were looking for tomorrows Changemakers today.
If youre looking for your next career move apply today and join Nouryons worldwide team of Changemakers in providing essential solutions that our customers use to manufacture everyday products such as personal care cleaning paints and coatings agriculture and food pharmaceuticals and building products. Our employees are driven by the wish to make an impact and actively drive positive change. If that describes you we will gladly make way for your ambitions. From day one we support you with your personal growth through challenging positions and comprehensive learning and development opportunities in a dynamic international diverse and proactive working environment.
Visitourwebsiteand followus onLinkedIn.
Contact
If you have any questions about the recruitment process or your application or need assistance please contact:
For unions related questions please contact:
Akademikerklubben: Katarina Risö
Unionen: Helene Rosenlund
Ledarna: Sanna Backman
#WeAreNouryon #Changemakers
We have already chosen our sourcing channels for this recruitment and kindly ask not to be contacted by any advertisement agents recruitment agencies or staffing companies.
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Required Experience:
Unclear Seniority
Employment Type
Full Time
