Service Delivery Manager
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Want to Join Frends Growth Journey
In this role you will be responsible for services as agreed with the different customers cooperation daily operations development and customer satisfaction together with our experts. You will be working in close cooperation with our customers and Frends teams. The ideal candidate will already have work experience in the IT sector and great skills as the conductor of customer relations.
The number of clients and projects depends on the scope of the clients services. We serve a wide variety of clients in both the private and public sectors and various industries so the projects vary in content duration and industry. Everyday life is varied and versatile.
The work includes among other things customer communication various meetings both internally and with customers project planning and definition resourcing and work planning and reporting. The work requires quick reaction to changing situations and strong cooperation skills technical know-how and understanding.
Read more about the role from our blogs Working as a Service Manager and Service Managers day.
We guarantee
- low hierarchy and flexible and relaxed organizational culture. Strong team spirit as well as trust freedom and flexibility are the cornerstones of our culture
- interesting and challenging projects where you can further develop and expand your skills
- the opportunity to work in one of the leading and growing integration technology organization and influence our growth journey
- an employer who supports in various life situations
- safe stable modern and growing workplace
- skilled and highly motivated co-workers
- supportive supervisor
- flexible working times and location (in Sweden)
- competitive salary adequate to your expertise
We expect
- insight into the implementation of integration projects and/or software projects
- an understanding of what happens under the hood also from a technical point of view (e.g. coding and specification.) In an ideal situation you have already participated in the specification and planning of projects yourself
- experience in IT services related to IT solutions and needs for various life-cycle stages
- experience in agile project management methods and making everyday life run smoothly in accordance with the best practices
- technical education
- professional Swedish and English and living in Sweden
Interested in joining Frends
If you would like to impact and be a part of our growth journey please send us your application and let us know more about you!
Need more information Please contact Jesse Heinonen ()
Other related to the job
- The start is flexible according to your situation.
- The role requires fluent English and Swedish and living in Sweden.
Learn more about us from our FAQ blog.
Visit our webpage check out our use cases and listen to our webinars.
Learn more about Frendszone from our blogs.
Key Skills
- IT Experience
- Data Center Experience
- Problem Management
- Network Management
- Management Experience
- Solaris
- Customer Support
- ServiceNow
- IT Service Management
- ITIL
- Project Management
- Operating Systems
About Company
Easy, Fast, Transparent – That’s the Frends Integration Experience.We started with a small idea that has grown into a big mission: making integrations so simple that you’ll wonder why they were ever a hassle. With over 38 years of experience, we’ve helped businesses around the world s ... View more
