Supervising Associate for Global Security

Career Family Risk Management Service
Role Type Supervising Associate
Role Rank 64
Reports to:
Global Security Sub-Service Function Leader and RMS Philippines
Location Leader
Supervising Associate Risk Management

The Supervising Associate within RMS-Global Security team would be required to develop subject matter
expertise the Global Security disciplines. An individual should be able to continuously add value to assigned
processes and develop solutions for situations that may not have been previously documented. Managing the
team from Kochi location networking with the other RMS leaders at the location and providing long term value
to stakeholders. Providing regular feedback to the team members and helping them to move the learning curve
will be another important aspect of this role.
The opportunity
Working under the direction of the Global Security leadership team and GDS RMS Global Security team the
incumbent would be part of the Global Security Support team and will support GDS RMS team overall
coordination of emergency preparedness and response and business continuity planning activities globally.
Your key responsibilities
People and Operations Management:
Manages performance of team members-from setting goals to assessing performance against goals to providing
performance feedback
Manage efficiency and productivity of team members
Work allocation and ensure delivery in agreed timelines
Ensures adherence to work-flow protocol and tools
Coordinates training schedules for new and existing members of the team
Coaches and mentors team members for professional development and recommends training requirements to
address perceived gaps
Lead change management
Drive efficiency initiatives for the process and the team
Drive team building activities
Stay abreast of emerging trends and lessons learned. Create and deliver presentations to communicate new
developments updates etc.
Actively participates in activities and programs of RMS Philippines RMS and GDS
Ensures active participation of the team in activities and programs of RMS Philippines RMS and GDS
Client Management:
Building genuine relationship with stakeholders and Region Security leaders.
Actively manage the clients expectation through setting up a robust client management framework
Responsible for addressing & resolving service delivery issues / escalations

Skills and attributes for success
Provides first point of contact for guidance to the team
Experienced professional whose knowledge has been expanded through exposure to diverse and/or complex
situations and who can work independently
Exceptional and proven customer service skills including responsiveness and commitment to quality. Ability to listen
to and accurately capture others expectations and concerns; should be clear and concise when responding to
questions
Highly developed project management skills
Teaming attitude and excellent inter-personal and leadership skills
Succinct and structured verbal and written communication skills with proven ability to explain in a crisp clear and
concise manner
Innovative mindset and adaptive to changing technologies
Proficient in MS excel word and PowerPoint
To qualify for the role you must have
At least a bachelors degree from a reputable institution
At least 7 years of professional experience out of which some experience should have any/most of the following:
o Risk/Crisis Management
o Business Continuity
o Incident Management
Managing reasonably mid-size teams
Candidates with exposure to handling international customers/client interaction would be preferred.
Well-developed analytical interpersonal and communication (both verbal and written) skills in English
Credible experience working in a fast-moving client-driven environment
Ideally youll also have
Candidate should be willing to work in rotational shifts
Candidate should be willing to work in a flexible week off setup
Technologies and Tools
Experience in MS office suites like Microsoft 365 MS Excel PowerPoint
What you can look for
A Team of people with commercial acumen technical experience and enthusiasm to learn new things in
this fast-moving environment
A team which has its foundation in the core values of trust respect and teaming. The team which
focuses on supporting its colleagues to excel in their respective domains and provides avenues to help
acquire and demonstrate new skills.
Opportunities to work with Global Executive risk management teams on strengthening and monitoring
compliance framework

Work Location
Taguig City (Philippines)

What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations
Argentina China India the Philippines Poland and the UK and with teams from all EY service lines geographies and
sectors playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory
consultants we offer a wide variety of fulfilling career opportunities that span all business GDS you will
collaborate with EY teams on exciting projects and work with well-known brands from across the globe. Well introduce
you to an ever-expanding ecosystem of people learning skills and insights that will stay with you throughout your
career.
Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: Well provide the tools and flexibility so you can make a meaningful impact
your way.
Transformative leadership: Well give you the insights coaching and confidence to be the leader the
world needs.
Diverse and inclusive culture: Youll be embraced for who you are and empowered to use your voice to
help others find theirs.

About EY
EY Building a better working world
EY exists to build a better working world helping to create long-term value for clients people and society and
build trust in the capital markets.
Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and
help clients grow transform and operate.
Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find
new answers for the complex issues our world today.
If you can demonstrate that you meet the criteria above please contact us as soon as possible.
The exceptional EY experience. Its yours to build.