Global Exams Services Officer

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Important Information:

Pay Band: 5/H

No. of positions: 1

Country/Location: Beijing China

Department: Exams

Contract Type: Fixed Term Contract-local

Closing Date: 23 September 2025

Role Purpose:

To deliver high quality examinations services for British Council Global Exams Services (Professional Educational and Entrance exams) in North and Central China through effective exam administration management ensuring exam services are delivered in full compliance with all corporate standards and regulations set by examinations boards.

Main Accountabilities:

The British Council China is seeking a dedicated and detail-oriented individual to join our Examinations Services team as a Global Exams Services Officer. This role is vital to ensuring the high-quality delivery of examinations in full compliance with corporate and exam board standards. You will work closely with venue staff and the test centre team to coordinate seamless exam operations taking proactive steps to implement and maintain the British Councils Examinations Quality Compliance & Assurance standards. You will be responsible for managing confidential materials handling processes ensuring they align with compliance protocols.

In this role you will contribute to the development and continuous improvement of operational procedures and test administration practices. Your responsibilities will also include managing and organizing documentation developing templates and preparing exam-related administrative materials with 100% accuracy and in accordance with exam board requirements. You will professionally handle enquiries from customers ensuring an excellent service experience that meets British Council standards.

Financial responsibilities form part of this role including Purchase Order and Sales Order creation income reconciliation finance tracking and exam record management. You will support your line manager in financial monitoring activities to ensure full compliance with both statutory requirements and internal standards.

This position requires a strong commitment to safeguarding as it involves contact with children and requires all duties to be carried out in alignment with the British Councils policies on Child Protection Equality Diversity and Inclusion. Information management must adhere to our internal standards UK data protection principles and applicable local legislation.

To be successful in this role you will need a minimum of one year of administrative experience in environments demanding high attention to detail and strict deadline adherence. You should also demonstrate project management experience effective communication skills with children and their families and knowledge of international education qualifications and the exam market in China. Experience in managing international exams is highly desirable.

The role may occasionally require unsocial hours weekend work and travel within China for test delivery. These requirements will be managed in accordance with HR guidelines and work-life balance policies.

If you are passionate about education compliance and operational excellence and enjoy working in a dynamic and impactful environment we encourage you to apply.

Qualification & Experience:

- Bachelors degree or above is required

- English at Proficiency Level B2 (Aptis B2 IELTS 6.0 or equivalent)

- Chinese at Proficiency Level C1 (HSK 5 or equivalent)

- Minimum one year of experience in administration that required high level of attention to details and meeting strict deadlines

- Demonstrable experience of project management

Right to Work: Applications are welcomed from candidates in Beijing China with a natural right to work. However please note candidates must have a natural right to work in the country on a permanent basis as immigration clearance and/or on-going visa support is not provided by the British Council for this role. Relocation support is also not provided

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Equality Diversity and Inclusion(EDI) StatementThe British Council is committed to policies and practices of equality diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups in particular but not exclusively on grounds of ethnicity and why we warmly welcome applications from all under-represented communities alongside candidates from all backgrounds. Your unique perspectives skills and experiences matter to us and are invaluable in shaping our inclusive disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and British Council iscommitted to safeguarding children young people and adults who we work believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse maltreatment and exploitation as set out in article 19 UNCRC (United Nations Convention on the Rights of the Child) to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks reference checks identity & criminal record checks in line with legal requirements and with the British Councils Safeguarding policies for Adults and you have any problems with your application please email

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ASK HR email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.