Vacancies Technical Service Representative Wood Coatings New Brunswick
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Job Location:
Warwick, RI - USA
Yearly Salary:
$ 65000 - 75000
Posted on:
20-09-2025
Vacancies:
1 Vacancy
Job Summary
About AkzoNobel
Since 1792 weve been supplying the innovative paints and coatings that help to color peoples lives and protect what matters most. Our world class portfolio of brands including Dulux International Sikkens and Interpon is trusted by customers around the globe. Were active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. Its what youd expect from a pioneering and long-established paints company thats dedicated to providing sustainable solutions and preserving the best of what we have today while creating an even better tomorrow. Lets paint the future together.
For more information please visit
2024 Akzo Nobel N.V. All rights reserved.
Job Purpose
Provide customer technical support training and guidance on the use and application of company products services and equipment to ensure customer satisfaction and operational excellence.
Job Location & Work Schedule
- Onsite at customers location in St-Stephen New Brunswick
- Operations run from Monday 6:00 PM to Friday 6:00 PM with weekly rotating 12-hour shifts (Days: 6:00 AM6:00 PM / Nights: 6:00 PM6:00 AM).
Total Compensation
- Salary: $65000 $75000 annually
- Bonus: 15% based on personal and corporate performance
- Vacation & Leave: 3 weeks vacation 5 personal/sick days 2 floater days
- Benefits: Comprehensive medical drug life insurance paramedical (incl. massage) EAP telemedicine fitness reimbursement pension plan
Key Accountabilities
- Provide on-site technical support to customers including training on coating and painting application practices.
- Monitor inventory place orders and prepare coatings (paints base coats inks UV topcoats totes drums) to ensure uninterrupted customer operations.
- Perform quality control adjustments product trials and paint tests for new products.
- Capture and report daily production data; keep SOPs updated.
- Troubleshoot application issues resolve customer complaints and escalate unresolved matters with proper documentation.
- Support the implementation and testing of new products and technologies.
- Attend and contribute to customer meetings and production discussions.
- Build and maintain strong technical relationships with customer staff to support business growth.
- Utilize CRM and reporting tools to maintain accurate records visit/action reports and regulatory requests.
- Deliver progress reports recommending improvements and highlighting trends.
- Ensure compliance with company HSE standards corporate policies and site-specific regulations.
- Support customers at different locations as needed.
Requirements
- 35 years of experience in Coatings industry; wood coatings preferred
- Bachelor Degree in chemical engineering chemistry or related field an asset (all may apply)
- Strong problem-solving and customer service skills in a B2B environment.
- Proficiency in Microsoft Office (Word Excel PowerPoint); ability to learn web-based systems quickly.
- Valid drivers license; ability to travel within Canada and occasionally to the USA.
- Physical Requirements: Must be able ot lift 50 lbs with ease.
- Must be able to travel within Canada and occasionally to the USA.
This posting is for an existing vacancy. AkzoNobel is committed to fostering an inclusive and accessible environment where all employees feel valued respected and supported. If you require accommodation during the application or interview process please advise us as soon as possible so appropriate arrangements can be made. If you require information in a format that is accessible to you please contact note this email is only for accommodation requests. Resumes sent to this email address will not be considered.
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when our organization all qualified applicants receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age or disability.
Requisition ID:49022 #LI-KT1
Required Experience:
Unclear Seniority
Key Skills
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About Company
We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sik ... View more
