Pre-Sales Engineer
Pre-Sales Engineer
Posted on :
20-09-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
20-09-2025
Job Description
Be Part of Our Next Chapter
For over almost 60 years our solutions have enabled impactful connections between some of the worlds leading brands and their customers. And while weve already done a lot of work were proud of were just getting started!
Coates Group has the values of a family-owned business and the innovative spirit of a start-up both which fuel our purpose Creating Connections. Empowering Partnerships. Always Evolving. Through hard work dedication and creativity weve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are curious charismatic authentic and we value and leverage the diversity of our crew. We are imaginers kindness enthusiasts experts creators thinkers challengers collaborators and over-achievers. And together as a Crew we are revolutionizing the way the worlds leading brands leverage technology to drive the best customer experiences.
Position Overview
The Pre-Sales Solutions Engineer plays a vital role in bridging the gap between customer needs and the technical capabilities of our product and service offerings. Working closely with sales teams this role designs tailored solutions articulates business and technical value and helps accelerate the sales cycle by building client confidence. The Pre-Sales Solutions Engineer engages directly with prospective clients translating requirements into actionable solutions and ensuring a seamless transition from sales to implementation.
Key Responsibilities
- Client Engagement
- Participate in discovery calls and meetings to gather client requirements and understand business objectives.
- Identify customer pain points goals and technical environments.
- Build strong technical relationships with prospective clients to foster trust and credibility.
- Solution Design
- Translate customer requirements into functional and technical solutions.
- Collaborate with product and engineering teams to ensure feasibility and alignment.
- Develop solution architectures integration plans and high-level designs that meet customer needs.
- Demonstrations & Presentations
- Prepare and deliver product demonstrations customized to client use cases.
- Present technical solutions to both technical and non-technical stakeholders.
- Lead technical workshops webinars and proof-of-concept (PoC) sessions.
- Support client lab setup and management.
- Sales Support
- Partner with sales representatives to create compelling value propositions and win strategies.
- Assist with RFP/RFI responses and technical proposal writing.
- Support pricing discussions scope definition and effort estimation.
- Documentation & Handover
- Document customer requirements solution designs and integration plans clearly and accurately.
- Provide thorough technical documentation and ensure a smooth handover to post-sales teams.
- Product & Industry Knowledge
- Stay current on product portfolio emerging technologies and industry trends.
- Gather and relay client feedback to product and engineering teams to drive continuous improvement
Qualifications
- Bachelors degree in Computer Science Engineering Information Technology or related field.
- 3 years of experience in a Pre-Sales Solutions Engineering Sales Engineering or technical consulting role.
- Familiarity with the sales process and customer engagement lifecycle.
- Relevant certifications (e.g. AWS Azure Salesforce Cisco) are a plus.
Capabilities
- Strong technical background in relevant technologies (cloud SaaS software networking).
- Excellent verbal written and presentation skills with the ability to engage technical and business audiences.
- Solution-oriented mindset with proven problem-solving abilities.
- Ability to translate business requirements into scalable technical solutions.
- Experience working directly with customers in a consultative capacity.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
$106000 - $125000 a year
About Coates
We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.
Together we are creators allowing us to make our purpose a reality to create immersive brand experiences for everyone.
Join a Crew that Cares
Be part of a global team of talented ambitious creative people that value integrity individuality and inclusivity. (Ask us about our Equality Empowerment Initiatives).
The benefits include an annual market competitive bonus program and our Thrive Program which includes a suite of flexible work options because were strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions) a Global Wellness paid day off to recharge as well as a Give Back Day to allow our Crew an opportunity to make an impact in the community.
Be inspired To Be More
We skip the red tape and aim to always stay nimble. Were proud of where weve been and are energized by where were going. We encourage ideas and perspectives because we know the more we have the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what weve accomplished but know the best is yet to come.
Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race color creed national or ethnic origin gender religion disability age political affiliation or belief disabled veteran veteran of the Vietnam Era or citizenship status (except in those special circumstances permitted or mandated by law).
Fraud Alert: Employment Scam Advisory
It has come to our attention that unauthorised individuals are impersonating our company and reaching out to job seekers through fraudulent emails falsely claiming to represent Coates. These emails often request personal information and appear to come from domains that are not affiliated with our organisation such as.
We take this matter very seriously. Coates has reported these incidents to law enforcement and is cooperating with the ongoing investigation. We are committed to protecting the integrity of our recruitment process and the privacy of our applicants.
Please be advised of the following:
- Wedo not contact employment candidates via email to solicit personal or financial information
- All applications for employment must be submitted through our official website directly through our LinkedIn profile:Coates Group
- All emails from us will come from our official domain which or via our Applicant - Tracking System (ATS) email address which is no-replyatdotco
If you receive any suspicious communications purporting to be from Coates we urge you not to respond do not click any links and do not provide any personal safety and trust are of the utmost importance to us. Thank you for your vigilance.
Employment Type
Full-Time
Key Skills
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