Vice President, Human Resources
Vice President, Human Resources
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Job Description
About Felix
Founded in 2019 Felix is a digital healthcare company that puts the patient in control of their own health and wellbeing. Were passionate about building technology and beautiful customer experiences to make healthcare more accessible (and more enjoyable) for all Canadians.
Felix is Canadas first end-to-end healthcare experience providing online treatment prescription delivery and ongoing care. We deliver care across a growing range of daily health categories such as weight loss birth control menopause erectile dysfunction acne and more.
Location: Toronto ON (mainly remote with some in person requirements)
Reports to: COO
The Role
We are looking for a dynamic Vice President of Human Resources to lead all aspects of Human Resources across Felix Health and our pharmacy subsidiaries. Reporting directly to the COO this role will be a key member of the executive team and a strategic partner to the business shaping company culture building scalable people programs and ensuring compliance with employment regulations across Canada.
The VP of HR will oversee the entire HR function including talent acquisition organizational development compensation and benefits employee relations learning and development and HR operations. This is a highly impactful leadership role while the focus is on strategy and leadership were a growing company so were looking for someone whos excited to jump into the details when it makes sense.
Key Responsibilities
Strategic Leadership
Partner with the executive team to define and execute the people strategy that supports Felix Healths growth and mission.
Serve as a trusted advisor as part of the executive team on organizational design workforce planning and talent strategies.
Leverage HR metrics and workforce analytics to provide insights and guide strategic decision-making.
Culture & Engagement
Champion Felix Healths values fostering an inclusive and high-performance culture across all business units and pharmacy subsidiaries.
Sponsor company-wide engagement initiatives empowering the People team to execute programs that drive employee satisfaction and retention for both in person and remote based team members.
Lead diversity equity and inclusion (DEI) strategy and ensure measurable progress toward goals.
Talent Acquisition & Development
Oversee recruitment strategies to attract and retain top talent across clinical pharmacy and corporate functions.
Drive the development of career frameworks leadership development and learning initiatives while enabling the HRBP to implement and scale programs.
Build a strategy to strengthen our employer brand and network in the healthcare and tech communities.
Compensation Benefits & HR Operations
Design and manage competitive and compliant compensation and benefits programs.
Oversee HR systems policies and scalable processes while supporting the team in day-to-day delivery.
Monitor external trends and regulatory changes to proactively adapt compensation and workforce practices.
Employee Relations & Compliance
Own the overall employee relations strategy and philosophy ensuring managers are equipped with the right frameworks and guidance.
Provide executive-level oversight of complex employee relations issues while enabling the HRBP to manage day-to-day cases.
Ensure HR practices comply with Canadian labour and employment laws across all provinces where Felix and subsidiaries operate.
HR Team Leadership
Lead coach and grow the HR team empowering them to deliver operational excellence.
Balance strategic priorities with hands-on execution where needed. From leading key initiatives to stepping in on time-sensitive projects.
Build the capacity of the team to take on greater responsibility as the organization scales.
Qualifications
10 years of progressive HR leadership experience with at least 5 years in a senior HR leadership role.
Experience scaling HR functions in multi-site or multi-entity organizations (healthcare pharmacy or regulated industries an asset).
Experience in a high-growth tech company is considered a bonus.
Strong knowledge of Canadian employment law and HR best practices.
Proven success in building people strategies that drive engagement retention and organizational performance.
Exceptional leadership communication and relationship-building skills.
Ability to operate at both the strategic and tactical level rolling up your sleeves as needed.
What Success Looks Like in 12 Months
A clear company-wide people strategy is defined communicated and aligned with business goals.
Employee engagement and retention have improved with measurable progress on DEI initiatives.
Senior leaders feel supported with strong org design workforce planning and succession frameworks.
Compensation benefits and HR systems have been modernized to scale with growth.
The People team is stronger and more empowered with clear ownership of day-to-day operations.
Felix is recognized internally and externally as a great place to work with a growing employer brand presence.
The VP is seen as both a strategic voice at the table and a hands-on partner when the business needs it most.
Our commitment to an inclusive team culture means embracing diversity and offering equitable access to opportunities and resources for people who might otherwise be excluded. During our recruitment process we provide accommodations at any stage. Candidates can communicate their accommodation needs to the hiring manager directly or by emailing
Required Experience:
Chief
Employment Type
Full-Time
