Senior Product Designer Digital

SUMMARY
At Jewelers Mutual we dont just insure jewelry we empower the entire jewelry industry through innovation trust and technology. As ourSr. Product Designer Digital youll be at the forefront of crafting seamless intuitive digital experiences that delight millions of consumers and support thousands of jewelers across the globe.

Based inNeenah WI youll join a collaborative cross-functional digital team focused on modernizing and unifying our consumer journey. From wireframes to prototypes youll lead the design of scalable solutions that balance business goals with user needs all while contributing to a mission thats been trusted for over 100 years.

The Digital team is focused on building a unified digital experience that serves our new consumers and retaining those who have a policy. This includes creating a cohesive experience across the consumer experience. Our goal is to modernize and unify the experience creating an efficient and seamless experience. The team is collaborative and cross-functional working together to ensure every part of the eComm experience is easy to use.

Why Jewelers Mutual:

Since 1913 weve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise were financially strong forward-thinking and driven by curiosity. Guided by our core values of Agility Accountability and Relevancy we lead through innovation.

As a technology focused organization we embrace cutting-edge tools and data-driven insights to continuously improve our products services and customer experience. Our mission is to be the industrys most trusted advisor by investing in our people adopting new technologies and striving for excellence.

Were dedicated to fostering growth through collaboration powered by bold thinking teamwork and the passion of our people.

Here youll:

• Move fast and embrace change
• Always look for better ways
• Grow thrive and help shape whats next

Join us and be part of a culture where you can make an impact while building your future.

What Youll Do

• Lead the design of user experiences within the Digital team ensuring a seamless scalable and user-centered experience for consumers.
• Collaborate with product designers product owners and engineers to define vision and strategy translating business goals into intuitive design solutions.
• Work within a small empowered team to balance business objectives with user needs ensuring designs are implemented as intended.
• Collaborate closely with other product designers product managers and engineers to ensure smooth implementation of design solutions.
• Produce all design assets including wireframes user flows prototypes and visual designs to communicate concepts effectively.
• Perform usability testing gather feedback and iterate on designs to improve product usability and satisfaction.
• Review data and test results to understand consumer needs pain points and behaviors synthesizing insights into actionable design decisions.
• Contribute to the development and maintenance of a design system ensuring a consistent design language across all touchpoints.

What Youll Bring

• Bachelors degree in User Experience Design Human-Computer Interaction Graphic Design Psychology or a related field.
• 5 years of experience in product design designing B2B and some B2C products.
• Experience designing web experiences with a strong understanding of responsive design principles.
• Proficiency in design and prototyping tools such as Figma Sketch or Adobe Creative Suite.
• Strong understanding of user-centered design principles and methodologies.
• Experience conducting user research usability testing and applying findings to improve design solutions.
• A deep empathy for users with the ability to conduct interviews analyze feedback and prioritize product features.
• Excellent collaboration and communication skills with the ability to effectively present and justify design decisions.
• Ability to work in a fast-paced agile environment balancing multiple projects and priorities simultaneously.

What We Offer

• Great Place to Work Certified: Join a team recognized for an environment of innovation and growth.
• Collaborative & Inclusive Culture: Work alongside smart passionate peers who value ownership and continuous learning.
• Modern Work Environment: Enjoy a state-of-the-art office in Raleighs North Hills combined with a hybrid work model that balances teamwork and flexibility.
• Competitive Compensation & Benefits: Comprehensive healthcare 6% 401k matching generous PTO (including floating holidays) and One Pass for fitness subscriptions.
• Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes.

At Jewelers Mutual were empowering the jewelry industry with technology and building the future of our business. If youre ready to take on a meaningful challenge and contribute to a growing team in a fast-paced environment wed love to hear from you.

Accessibility and Accommodations
We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process please let us know by contacting

Required Experience:

Senior IC