Horizontal Solutions Strategic Initiatives Manager
Horizontal Solutions Strategic Initiatives Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As the Horizontal Solutions Strategic Initiatives Manager you will lead new initiatives to support the orgs growth and hit its goals run the business incubate new growth ideas and bring together a community of cross-functional GTM leaders across Solutions and across ServiceNow. You will report into and partner closely with the Group VP Horizontal Solution GTM and Sales lead. As a Strategic Initiatives Manager on the team you will be responsible for GTM strategy planning and insights building for the leadership and extended teams within the org expanding our insights and intelligence capabilities for priority strategic projects conducting business performance reviews and building quarterly and annual updates to leadership. You will drive strategic planning executive decision support cross-functional leadership communication and team enablement. Your work will give you exposure to the executive teams throughout the company and contribute to our overall strategy and help drive its successful execution. This individual should be able to dive deep into solving problems manage complexity and ambiguity while maintaining a broad perspective. This role is full-time.
Core Responsibilities
Strategic Planning Alignment and Execution
Translate executive vision into actionable plans.
Lead priority strategic projects on delivering insights and intelligence to the leaders and teams within and outside of GI&S and monitor progress on strategic initiatives.
Drive best-in-class end to end management for initiatives that drive growth and operational excellence for identified key initiatives
Develop compelling recommendations communicated in high-quality output & growth results
Help prioritize key projects and allocate resources effectively.
Executive Decision Support
Prepare briefing materials insights data analysis and recommendations for executive decisions.
Act as a sounding board trusted partner and advisor to the leadership team.
Facilitate informed decision-making by synthesizing complex information.
Anticipate executive needs and proactively address gaps.
Cross-Functional Leadership
Coordinate efforts across departments.
Break down silos and foster collaboration.
Lead or support enterprise-wide projects.
Lead across cross-functional teams (e.g. product field sales ops) to identify opportunity unlock productivity and accelerate execution
Operational Efficiency and Execution
Improve operational excellence through identification and execution of initiatives that create efficiency remove obstacles or create improved processes and approaches to the business
Own rhythm-of-business activities (e.g. QBRs planning cycles).
Ensure timely execution of priorities.
Communication & Influence
Craft executive messaging and narratives.
Manage internal and external stakeholder communications.
Represent the executive in meetings or decisions when needed.
Develop compelling recommendations communicated in high-quality output & growth results
Organize and facilitate leadership meetings offsites and board meetings.
Serve as a liaison between the executive team and internal/external stakeholders.
Manage executive communications including speeches presentations and reports.
Culture & Team Enablement
Reinforce company values and leadership tone.
Support talent development and team dynamics.
Drive engagement and morale across leadership teams.
Qualifications :
To be successful in this role you have:
Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
7 years of work experience preferably in management consulting tech strategy strategy and operations function or similar
Past experience in strategic analyses data modeling and executive storytelling
Effective communicator able to convey complex ideas in a clear concise manner both verbally and in writing; comfortable in business and technical discussions
High energy disciplined execution and prioritization skills and willingness to do whatever it takes to deliver results
Self-starter who thrives and can multitask in fast-paced and often ambiguous environments
Experience in self-serving data through Tableau and / or PowerBI instances a plus
Expertise in the enterprise software/ SaaS industry a plus
Experience with ServiceNow a plus
FD21
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Department / Functional Area
Sales
Key Skills
- Organizational Management
- Presentation Skills
- Agile
- SAFe
- AWS
- Solution Architecture
- Conflict Management
- Data Management
- Scrum
- Team Management
- Pre-sales
- Management Consulting
