Ford Service Advisor
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Job Location:
Wausau, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
20-09-2025
Vacancies:
1 Vacancy
Job Summary
Kocourek Ford is currently seeking aService Advisorto join our fast paced friendly and fun atmosphere.
The successful candidates should already possess the five traits that cannot be taught;talent attitude drive energy and character.
RESPONSIBILITIES:
- Greeting customers promptly
- Obtaining customer and vehicle information
- Clearly reporting all vehicle symptoms as described by the customer
- Determining and recommending needed maintenance base on age mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day and updating customers frequently
- Verifying that the final invoice reconciles with the work performed on the repair order
- Explaining all completed work and charges to customers
REQUIREMENTS:
- Minimum 1 year experience in a service advisory role
- Positive attitude
- High volume mentality
- CSI focused
- Required experience:
- Service Advisor Dealership Automotive Knowledge: 1 year
BENEFITS:
Kocourek offers an extensive benefit packet that includes: paid time off medical dental long and short term disability life insurance and a generous matching 401k plan.
Kocourek Automotive is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race color religion sex national origin age disability or any other basis prohibited by federal state or local law.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
SUMMARY/OBJECTIVE The Office Manager is responsible for organizing, supervising and coordinating accounting and administrative operations in a fast-paced centra...
