Senior Salesforce Administrator
Senior Salesforce Administrator
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Job Description
Job Title
Senior Salesforce AdministratorPosition Overview
Shaw Industries Group Inc. is a leader in flooring and other surface solutions designed for residential housing commercial spaces and outdoor environments. Leveraging strengths in design innovation and operational excellence the company takes a people-centered customer-focused and growth-minded approach to meet diverse market needs. It creates differentiated customer experiences through its expansive portfolio of brands: Anderson Tuftex COREtec Shaw Floors Patcraft Philadelphia Commercial Shaw Contract Shaw Sports Turf Shawgrass Southwest Greens Watershed Geo and more. Headquartered in Dalton Georgia Shaw is a wholly owned subsidiary of Berkshire Hathaway Inc. with more than $6 billion in annual sales and 18000 associates worldwide.
The Senior Salesforce Administrator plays a pivotal leadership role in Shaws Commercial Salesforce ecosystem serving as both a platform steward and team coach. This associate leads a small team of Salesforce administrators while also taking ownership of complex configuration data stewardship and cross-functional platform enhancements.
Reporting to the Salesforce Architect this associate ensures alignment between technical capabilities and business strategy directly supporting Sales Marketing and Strategy stakeholders. They are expected to model Front Line Leadership competencies and foster a culture of trust innovation and continuous improvement.
This role will work in a hybrid way with 3 office days per week at our corporate offices in Dalton GA.
Responsibilities
Leadership & Mentorship
Coach and develop junior Salesforce admins using structured feedback support and skill-building opportunities.
Create a collaborative team environment that emphasizes inclusion continuous learning and growth.
Build strong relationships across business teams to understand needs and influence adoption.
Platform Ownership
Own configuration design and system integrity across Commercial Clouds (Sales Cloud Experience Cloud etc.).
Translate business requirements into scalable Salesforce solutions including Flows automation page layouts custom objects and reports.
Lead platform maintenance: license and permission management metadata cleanup and release readiness.
Data Quality & Governance
Serve as a key contact for data accuracy and integrity; partner with Business Data Owners and IT to implement proactive governance solutions.
Monitor data import/export processes handle complex deduplication tasks and define data cleanup strategies.
Work with Business Intelligence partners to ensure Salesforce remains a trusted source for downstream reporting.
Enablement & Support
Lead triage and resolution of escalated support issues.
Partner with SDS Marketing and Enablement teams to promote better usage and adoption.
Support user onboarding and champion platform training that empowers business users.
Requirements
Bachelors degree required with 6 years of hands-on administration experience in an enterprise environment; OR 10 years of progressive administration required
Administrator Certification required
Experience mentoring or managing others formally or informally required
Proven understanding of core architecture automation tools and data modeling best practices require
Ability to work up to 3 days a week in Dalton office
Preferred Skills and Experiences:
Platform App Builder or Advanced Admin preferred.
Competencies
Plan and Organize
Drive Results
Coach and Support
Facilitate Change
Shaw benefits include:
Medical dental and vision insurance
Life insurance and disability coverage
Tuition reimbursement
Employee assistance program
Health savings account
Paid Time Off
Parental Leave
401K and Retirement Plans
Product discounts for employees
Adoption assistance
Shaw Family Health Center (Dalton GA and Cartersville GA locations)
#LI-HB1
Work Shift
8 Hr non-rotating shift Hrs fall to in punch day Observed Calendar shift starts AMRequired Experience:
Senior IC
Employment Type
Full-Time
