Runner (Las Vegas, NV)

TheRunnerposition exists for the purpose of completing errands and travel needed for non-technical or limited technical tasks in the Service Department as well as contributing to the completion of physical labor both at the ITS office and on-site at client locations as necessary. The Runner is very much a master of all trades position which requires significant flexibility and willingness to take on different tasks assigned by most members of the Service Department staff.

Procedural

• Travel as needed to the UPS Store office used by ITS collect all mail and return it to the ITS office for processing and handling.
• Travel to and from client locations as requested by Service to pick up drop off and connect client equipment including workstations network devices and other equipment as needed.
• Set up workstations and basic network devices on a client network and contact ITS technicians to confirm equipment is accessible from the office as needed.
• Replace basic field serviceable equipment within a workstation or device such as a graphics card or hard drive.
• Go to on-site suppliers in the area to pick up any parts or equipment needed by Service on an emergency basis.
• Maintain trust and security in use of a corporate credit card for company purchases and properly record document and submit for approval all expenses charged to such card.

Technical

A Runner is expected to be able to complete the following technical tasks with little or no assistance:

• Set up a workstation including peripherals.
• Physically connect a device to the network and verify it is online.
• Replace field-serviceable parts within a computer.