IT Support Specialist

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profile Job Location:

Las Cruces, NM - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
Position: IT Support Specialist
Company: Southwest Sport and Spine Center Inc. & Affiliates
Location:
Las Cruces NM with occasional travel to the El Paso area
Position Type:
Full-time
Reports To: Director of Communications

Compensation is based on a candidates qualifications including education and relevant experience.

Southwest Sport & Spine Center Inc. is looking for an IT Support Specialist to provide immediate support for hardware and software issues conduct basic training and administer network systems. The ideal candidate will have excellent communication skills maintain detailed records and possess strong problem-solving abilities. Compensation is based on experience.

Essential Functions
- Troubleshoot hardware software and network issues
- Install configure and update desktop systems
- Test and deploy new hardware and software
- Resolve helpdesk tickets efficiently and professionally
- Coordinate equipment repairs and replacements
- Train end users on software and systems
- Support onboarding by ensuring new employees are tech-ready
- Travel to branch locations as needed for on-site support

Qualifications
- 13 years of IT support experience
- Associate degree or certifications (e.g. CompTIA HDI ITIL Microsoft CCNA)
- Strong interpersonal and customer service skills
- Proficiency with Windows 10/11 and Microsoft 365
- Solid troubleshooting skills for hardware and networking
- Familiarity with Active Directory and network security
- Understanding of TCP/IP networking fundamentals
- Excellent written and verbal communication skills
- Time-management
Physical Requirements
- Manual dexterity general strength and endurance
- Lift: 535 lbs. routinely; push up to 150 lbs.
- Carry: 510 lbs. for 4050 feet
- Grip: Sustain 4050 lbs. for 12 minutes
- Occasionally view screens and use keyboards for up to 1 hour

HIPAA Compliance
This role requires access to Protected Health Information (PHI/EPHI) in accordance with HIPAAs minimum necessary standard.
Compensation: $15.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.


Required Experience:

Unclear Seniority

Benefits:401(k) matchingDental insuranceHealth insurancePaid time offTraining & developmentVision insurancePosition: IT Support SpecialistCompany: Southwest Sport and Spine Center Inc. & Affiliates Location: Las Cruces NM with occasional travel to the El Paso area Position Type: Full-time Reports To...
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Key Skills

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About Company

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Southwest Sport and Spine Center, Inc. Join Our Team Are you ready to be part of a game-changing team? At FYZICAL Therapy & Balance CentersⓇ, the opportunities are limitless! We are looking for passionate individuals who are excited to push themselves and their clients beyond expectat ... View more

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