IT Support Specialist
IT Support Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Location: Las Cruces NM with occasional travel to the El Paso area
Position Type: Full-time
Reports To: Director of Communications
Compensation is based on a candidates qualifications including education and relevant experience.
- Install configure and update desktop systems
- Test and deploy new hardware and software
- Resolve helpdesk tickets efficiently and professionally
- Coordinate equipment repairs and replacements
- Train end users on software and systems
- Support onboarding by ensuring new employees are tech-ready
- Travel to branch locations as needed for on-site support
- Associate degree or certifications (e.g. CompTIA HDI ITIL Microsoft CCNA)
- Strong interpersonal and customer service skills
- Proficiency with Windows 10/11 and Microsoft 365
- Solid troubleshooting skills for hardware and networking
- Familiarity with Active Directory and network security
- Understanding of TCP/IP networking fundamentals
- Excellent written and verbal communication skills
- Time-management
- Lift: 535 lbs. routinely; push up to 150 lbs.
- Carry: 510 lbs. for 4050 feet
- Grip: Sustain 4050 lbs. for 12 minutes
- Occasionally view screens and use keyboards for up to 1 hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
