Senior Operations Technician

Job Description

In this role you will serve as team leader of members in the production area to achieve production and delivery objectives. Responsible for coordinating the activities of machine operators assist in promoting a safe and productive work environment to meet and exceed production department goals and objectives running a laser/ink jet machine labeling and packaging products while maintaining quality and safety standards.

• Ensures that Safety culture is embedded in the day-to-day work as a first priority.

• Responsible for ensuring that production of scheduled orders labeling and packaging operations are completed efficiently safely and that the product conforms to quality standards.

• Ensures that all production workstations tasks are being performed in an efficient manner on a timely basis with the desired quality.

• Talent management such us compensation planning performance evaluation and talent growth framework.

• Responsible for time and attendance records in ADP approve timecards for payroll track vacation sick leave and any other employee leave approved by Sedgwick and using correct pay code.

• Controls and plans employee overtime.

• Works with Maintenance Supervisor and Warehousing Personnel to ensure all production and mechanical needs are met for timely production of quality products.

• Responsible for ensuring that all packaging is available and correct.

• Responsible for QC inspections of finish product when work is completed and take action to prevent any quality issues.

• Responsible for Tier 1 & 2 attendance and documenting metrics to include but not limited to the following: downtime attendance quality OEE safety waste OTD and inspections.

• Follows established conduct procedures and safety rules for the area and ensures that assigned machine operators do the same.

• Responsible for knowing all safety requirements for each direct report and all operations as it relates to their job functions and equipment.

• Responsible for proper use of equipment and reports any malfunctions to the Maintenance Supervisor.

• Performs other duties as assigned.

• Read and interpret SOPs for production area and assist operators with training and implementation.

• Watch for and take prompt action including shutting down the workstation temporarily as operational malfunctions are seen. Using the appropriate decision making to ensure the highest quality of production.

• When the workstation is shut down prompt action will be taken to secure help in problem solving and root cause analysis to minimize downtime. This is obtained by having the proper knowledge for problem solving and troubleshooting.

Qualifications:

• High school Diploma or equivalent required.

• Bachelors degree or equivalent work experience preferred.

• Three (3) years of experience in manufacturing distribution operations environment.

• Experience using Microsoft Office products Excel knowledge required.

• Experience with enterprise resource planning systems 2 years of experience with SAP a plus.

• Bi-Lingual English and Spanish is a plus.

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U.S. Hybrid Work Model

Effective September 5 2023 employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week Monday - Thursday although the specific days may vary by site or organization with Friday designated as a remote-working day unless business critical tasks require an on-site Hybrid work model does not apply to and daily in-person attendance is required for field-based positions; facility-based manufacturing-based or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note this Hybrid work model guidance also does not apply to roles that have been designated as remote.

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