At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build high-performing teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires close-knit high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
Senior Product Manager- AI Summarization Platform
Why We Have This Role
- To own one of the most successful AI based analysis tools within Qualtrics which powers thousands of insights every month
- To expand insights analysis into a first-class experience for analyzing text based data outside of a Qualtrics dashboard
- Increase trust and transparency in AI generated insights
- Own the AI summarization pipeline working internally to find opportunities where new functionality can be built on top of our platform
- Integrating the insights discovered into other areas of the XM platform expanding the usefulness of the insight and driving the ROI of the Qualtrics platform
How Youll Find Success
- Build a deep understanding of user personas and workflows translating insights into clearly defined product specifications that align with the overall product strategy
- Building empathy for core personas/users and translating this into product specification documents
- Collaborating with cross-functional teams to integrate feedback and iterate on designs
- Utilizing data and user insights to guide development priorities and measure the impact of new features
- Develop and communicate the product feature roadmap to internal and external stakeholders
- Monitor and analyze product performance using key performance indicators (KPIs) to identify areas for improvement and make data-driven decisions
How Youll Grow
- Directly contribute to Qualtrics objectives by expanding the ways brands drive insight and action on XM data
- Gaining expertise in the latest low code/no code technologies and AI application in workflow automation
- Enhancing leadership skills through the ownership of high-impact projects and cross-team collaboration
- Expanding knowledge of various business tools and platforms through the integration of new extensions
Things Youll Do
- Lead the development of the survey taking experience including AI-driven advancements to push the envelope of the future of surveys
- Collaborate with engineering design and product teams to deliver cohesive and user-centric solutions
- Prioritize customer signals and industry trends to improve product offerings
- Independently lead your product area and make effective decisions and tradeoffs
- Write clear and quality product investment documents; turn these into a prioritized roadmaps
- Connect with customers and understand end-to-end scenarios that matter
What Were Looking For On Your Resume
- Bachelors degree in Business Marketing Engineering Computer Science or related field
- 3-4 years of experience in a product-related role preferably in tech/software
- Owners mentality with adaptability and problem-solving mindset
- Self-motivated well-organized and detail-oriented with excellent verbal and written communication skills
- Strong communication interpersonal analytical and problem-solving skills
- Experience with B2B customers and a track record of exceptional customer service
What You Should Know About This Team
- This is a platform product team focused on AI generated insights from text based XM data
- The team works closely with brands and Fortune 100 companies to enhance the experiences they provide their customers and employees
- This team will focus on expanding the usefulness trust and usability of AI generated insights
- We believe in continuous learning problem-solving together and fostering a culture where every team member is empowered to make a significant impact on our products and our customers
Our Teams Favorite Perks and Benefits
- Experience Bonus: Qualtrics offers US employees an annual $1800 experience bonus to provide an experience they might not otherwise haveattend a sporting event or concert travel somewhere new or even support a nonprofit or infuse funds into a small business in your area
- Learning and Development: All team members are encouraged to devote 10% of their time to personal learning and development
- The satisfaction of empowering large networks through technology
- The opportunity to work with a diverse range of influential brands
- A role that encourages personal growth and initiative within a growing business area
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please let your Qualtrics contact/recruiter know.
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For full-time positions this pay range is for base per year; however base pay offered within this range may vary depending on location job-related knowledge education skills and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical dental vision life and disability 401(k) with match paid time off a wellness reimbursement mental health benefits and an experience bonus. For a detailed look at our benefits visitQualtrics US Benefits.
Washington State Annual Pay Transparency Range
$137500$197500 USD
Required Experience:
Senior IC