Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a global provider of managed services infrastructure solutions consulting and products. The Company offers end-to-end managed services technology and consulting to enable the digital workplace for enterprise midsize and small business since 1987 Client provides Managed Workplace Services including IT solutions and hardware and software resale integration and support services and has numerous partnerships within the technology space such as HP IBM Cisco Dell Apple Inc Jamf Pro AirWatch and Microsoft.
Position: Config Tech II
Location: Montr al QC H1Z 4J2
Duration: 3 Months
Job Type: Temporary Assignment
Work Type: Onsite
Language: French
Job Description:
- Unpacks appropriate CPU (Central Processing Unit) hardware and software and then installs each at default or to custom specifications.
- Tests configured systems for appropriate functioning and troubleshoots for any errors found.
- Completes all required documentation of installation including a quality assurance sheet to ensure accurate billing with respect to warranty contract proper processing of defective products and timely vendor returns and reimbursements.
- Follows customer personal computer system hardware and software specifications based on the configuration services being performed and the instructions supplied (on-line instructions config. sheets).
- Complies with departmental training certification requirements based on config level by job function i.e. Config. Level I II III.
- Troubleshoots malfunctioning units using efficient problem solving techniques and departmental procedures.
- Researches hardware and software literature to keep abreast on new product/service developments and announcements.
- Works with Lead Technicians on difficult to solve problems or configurations.
- Requires 3 -5 years experience
TekWissen Group is an equal opportunity employer supporting workforce diversity.