Store Manager

London - UK

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Sustainability has been part of the Mulberry ethos since the brands inception in recognition of our purpose-driven approach in 2024 we proudly achieved B Corp Certification.

Today we are a global brand but our values remain the same; we are committed to improving our impact on people and the these are values you share we would love you to join our team.

As a Store Leader at Mulberry you will lead your store and your team to succeed. To do this you must be passionate about people determined to deliver an extraordinary customer experience and open to learning and developing yourself and others. We want you to strive to be an expert within your field and a key contributor to Mulberry.

What we need from you:

You will develop the best team:

- You will create a high performing team where diversity is embraced and every person is valued and feels a sense of belonging.

- You will encourage discussions and invite ideas and different perspectives in order to drive creativity and collaboration.

- You will create a culture that embraces feedback; give praise share successes coach and challenge.

You will always be Customer focused:

- You will nurture a welcoming and fun environment for your customers and team.

- You will be committed to delivering an engaging and memorable customer experience in your store and inspire your team to also.

- You will develop and maintain key customer relationships using in store CRM tools to support you and your team.

You will be commercially driven:

- You will continually demonstrate a commitment to driving your business.

- You will collaborate and build key relationships to accelerate store growth.

- You will demonstrate expert market awareness and the ability to use analysis to maximise trading opportunities.

- You will lead and deliver operational excellence showing respect and consideration for people product and your environment.

We will need you to be:

- Inspiring

- Engaging

- Agile

- Perceptive

- An experienced Leader (preferably within luxury fashion but not essential)

- In love with fashion!

Culture:

- Embrace and demonstrate the Mulberry values and behaviours: honesty dynamism and a community-oriented spirit.

- Support Mulberry to deliver an inclusive culture through behaving in a way that is open-minded and respectful towards others and understanding that your views opinions and experiences may not always be shared by your colleagues.

- Act as an ambassador for Mulberry and communicate positively about the brand.

Sustainability:

- As a certified B Corp we are committed to using business as a force for good. Youll be encouraged to incorporate environmentally and socially responsible practices into your work supporting our Made to Last strategy across Climate Circularity and Community.

- Help foster a culture where diversity is celebrated and every individual feels valued respected and included. Champion equity empathy and understanding in all interactions - internally and externally.

What we can do for you:

- Competitive basic salary

- Bonus

- Product allowance

- An enviable staff discount and exclusive access to staff sales

- Extra day off for your birthday

- Pension Contributions & Life Assurance

- Training and development opportunities

- x2 paid volunteering days per year

- Access to - a wellbeing service featuring remote GP appointments mental health support physiotherapy personal training & retail discounts

Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications skills or experience and as they relate to the particular you need us to make any adjustments to our application or interview processes to enable you to be at your best please email us at

Required Experience:

Manager

Born in 1971 the roots of Mulberry are in Somerset England. For more than fifty years Mulberry has been a British lifestyle brand internationally acclaimed for quality and design capturing the Mulberry Spirit.Sustainability has been part of the Mulberry ethos since the brands inception in recognitio...