Working Student - Retail (m/f/d)

• HOLYis the soft drink revolution:With our powdered drinks HOLY Energy HOLY Hydration and HOLY Iced Tea you get amazing taste across 50 flavors while maintaining a good consciencefor your body & the environment.
• Over 2M loyal customers: Started in a shared apartment by three best friends we have scaled to Europes fastest growing consumer brandand our cult-like community the HOLY Squad loves it: 4.6 stars on speak for themselves.
• From D2C to Global Omnichannel: In less than four years weve profitably scaled HOLY to more than 150M D2C revenue in DACH FR and the UK. Now scaling our retail business were on an exciting transition to becoming a true omnichannel rocketship.
• We are still just getting started: Backed by the worlds best consumer investors we aim to revolutionize the soft drink industry and build a generational love brand: tastier healthier & more sustainable. Our team of 100 people aims high (Coca-Cola were coming for you!).

After profitably scaling our online business to over 150M in less than three years we successfully entered retail this year launching in over 5000 stores! Now were focused on accelerating this channel and transforming HOLY into a true international omnichannel brand.

To fuel this exciting journey were looking for aWorking Student in Retail Operations to strengthen our team and help ensure smooth execution across all retail processes.

Your Impact

• Order Management: Oversee the full order flow from our retail partners - from placement to delivery - coordinating with 3PL providers and ensuring accurate product pricing and data updates.

• Customer Service: Be the first point of contact for retail partners building our retail support processes and ensuring top satisfaction.

• Collaboration & Onboarding: Work closely with operations and retail teams to onboard new partners seamlessly and support integrations.

• Optimization: Monitor logistics performance assist with fleet management and share regular insights to improve delivery reliability and efficiency.

Why This Role Matters
This role is your chance to play a pivotal part in HOLYs retail expansion ensuring flawless execution as we scale offline and continue our transformation into an omnichannel brand.

• Execution-oriented: You have the ability to pursue operational goals and execute day-to-day activities largely independently.
• Exceptional organization: Quick adaptation to shifting priorities with close attention to detail.
• Problem-solving mindset: Strong analytical and critical thinking skills to resolve complex issues efficiently prioritize tasks and collaborate effectively with team members.
• Strong communication skills: Verbal and written communication excellence active listening empathy and a positive attitude in all customer interactions.
• Language proficiency: Fluency in German (MUST) with excellent business English skills.
• Educational requirement: Valid certificate of enrollment.
• Additional qualification: Valid driving license.

• A successful and growing company: Join a company that has been growing profitable and quickly for the last 36 months and have raised a series B while many other e-commerce companies are struggling.
• Awesome team: Join an awesome team of colleagues who are ambitious funny down-to-earth and authentic. Get to know us and see for yourself!
• Top product: Marketing is important but a good product is essential. Our differentiated soft drinks have won over customers. Check out our Trustpilot reviews or contact us for free samples.
• Future of e-commerce: Be part of the future of e-commerce and help set new standards in many areas. Work with the best minds in the industry.
• Startup culture: Join a startup culture that values flat hierarchies fast pace and personal development. With us you can make a real impact.
• Perfect setup: Enjoy a perfect setup that includes all the requirements of a modern employer such as a central office in Berlin Prenzlauerberg flexible working hours and much more.

1. Getting to know you: We will have a 30 minute screening interview where we will talk to you more about HOLY and the position and see if our expectations match.
2. Case study: As soon as you have successfully completed the first interviews you will receive a case study to complete at home.
3. On-site interview: In the meeting Jonas our Retail Operations Manager and the team will discuss your case study with you and answer questions.
4. Interview with Ben: As a strong cultural fit is important to us you will have a final meeting with Ben our Retail Director. This gives both you and us the opportunity for a final check.
5. Job offer and decision: If everything goes well you will receive an offer and we are ready to embark you this journey together with you!