Transport Operations Team Manager
Transport Operations Team Manager
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Job Description
Organisation: Leicestershire County Council
Work Location: County Hall Glenfield Leicester LE3 8RA
Worker Category: Hybrid Worker
Salary: 55443 - 61116 per annum (Pro rata for part time)
Working Hours:37 hours per week
Contract Type: Permanent
Closing Date: 3rd October 2025
Interview Dates: 16th and 17th October 2025
An exciting opportunity has arisen for a Transport Operations Team Manager within the Assisted Transport Team in the Environment and Transport Department. We are looking for someone to oversee the day-to-day operational delivery of Home to School Transport and Social Care Transport.
About the Role
The postholder will also be responsible for overseeing and managing the day-to-day operation of around 9000 passenger journeys per day ensuring they are efficient and effective meet legislative requirements ensuring all tendering complies with procurement legislation and the councils procurement processes. This will include taking a lead on the strategic development of the school transport network driving efficiencies reducing costs and improving customer experience through continuous light of unprecedented recent growth which is predicted to continue to ensure the on-going sustainability of the service and maximise technological opportunities.
This will include ensuring all safeguarding obligations are met supporting and deputising for the Designated Safeguarding Officer (DSO). Will ensure that all customer enquiries including complaints are dealt with in a timely and professional manner.
The postholder will be responsible for managinga budget expenditure totalling approximately 30 million per year includingall financial transactions and for forecasting the transport operations team budget
A DBS enhanced check for a regulated activity is required for this post.
For information on our approach to the recruitment of ex-offenders please see our policy statement.
About You
To apply for this post you must have:
- Experience of successfully managing a transport service or a service where directing coordinating planning and overseeing tasks and operations involving transportation is paramount.
- Track record of working and managing successfully at a senior level including strategy policy and procedures development & implementation managing complex budgets resourcing motivating & developing teams managing change & performance improvement.
- In-depth knowledge and understanding of the requirements of Transport legislation and associated Education and Transport legislation.
- Excellent communication skills written presentational in negotiations and in conversational. Able to manage emotive customer contact.
- Able to establish effective and productive working relationships with elected Members commissioned services transport operators and other key stakeholders
You must also have an understanding of and commitment toequality diversity and inclusion.
In addition we also expect you to shareour commitment to our valuesand will ask you to evidence when you have demonstrated them as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability.
This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.
Interested in Flexible Working
We are keen to support employees to balance their working life with other commitments. Therefore wherever possible we will consider working arrangements that suit an individuals personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role please contact the person named below. This may include requests for term-time working part-time hours compressed hours flexible start and finish times home/remote working etc.
Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Stylespage on our career site.
For more information or an informal discussionplease contact:
Chris Pettifer Head of Assisted Transport
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How to Apply
Please apply sending us your CV as well a supporting statement detailing how you meet the requirements of the supporting statement should beno longer than 500 words. Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the About You section above will be offered an interview under the Disability Confident Employer Scheme.
To apply for this job please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the About You section above. For more information see the How to Applysection on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format please contact our Employee Service Centre by telephoning0(select option 2) or raising a ticket via our online portal: applying for this post you agree to ourTerms and Conditions.
Required Experience:
Manager
Employment Type
Full-Time
