Payments Manager

We power peoples progress.

At Preply were all about creating life-changing learning experiences. We help people discover the magic of the perfect tutor craft a personalized learning journey and stay motivated to keep growing. Our approach is human-led tech-enabled - and its creating real impact. So far 90000 tutors have delivered over 20 million lessons to learners in more than 175 countries. Every Preply lesson sparks change fuels ambition and drives progress that matters.

Meet the team!

Payments at Preply is becoming its own department reflecting its central role in driving growth tutor liquidity and platform efficiency.

As our first Payments Manager you will lead the strategic planning of our Payment service providers set up and collaborate with Product on the payments product roadmap across both pay-ins and pay-outs.

This is a critical role that will drive Preplys future growth by leading initiatives to reduce costs and boost monetization. Payments are core to our platform impacting conversion retention tutor liquidity and efficiency. As complexity grows we are looking for a strong operator to evolve our global payment stack.

What youll be doing:

• Strategic Payment Development: Collaborate with Product Managers to develop and implement Preplys payment strategy fostering company growth through engendering payment initiatives that support expansion.
• Partnership Expansion: Expand Preplys payment offerings by building and owning relationships with Payment Service Providers (PSPs) Alternative Payment Methods (APMs) and payout partners including negotiating new agreements.
• Performance Optimization: Monitor payment success rates for both pay-in and pay-out methods across all geographies. Team up internally with Product teams to improve company success rates.
• Operational Monitoring & Improvement: Become an active voice in monitoring and enhancing authorization rates and minimizing payment errors.
• Cross-functional Collaboration: Work closely with Product Data Finance Legal and Customer Support teams to prioritize and ensure department OKRs achievement.
• Risk & Compliance: Ensure compliance risk management and fraud prevention as the company scales.
• FX Performance: Drive and report on FX performance in collaboration with Finance and Treasury teams.
• Product Roadmap Participation: Actively participate in the payment product roadmap for both Pay-in and Pay-out particularly in unlocking new partnerships with PSPs APMs and other relevant entities.
• Roadmap Alignment: Align with the Product team on roadmap delivery and experimentation to improve payment performance and reduce costs.

What you need to succeed:

• Strong background in payments operations within the payments e-commerce financial services and/or technology sectors. Eager to join a rapidly growing company.
• Proven track record of setting forth a payments strategy creating and running internal RFI processes and successfully building and launching products at scale.
• Experience optimizing for FX costs and currency routing across pay-in and pay-out flows.
• Experience scaling and consolidating our PSP and APM infrastructure.
• Ability to drive commercial efficiency and negotiate cost reductions with payment providers.
• Ability to hit the ground running adapt quickly and take an action-oriented roll-up-your-sleeves approach focused on measurable results.
• Proven ability to create clarity in ambiguity and confidently solve complex problems.
• Excellent communication skills and a track record of championing the best ideas.
• Collaborative and responsive approach to working with cross-functional teams in fast-paced settings.
• Comfort operating in dynamic high-growth environments with shifting priorities

Why youll love it at Preply:

• An open collaborative dynamic and diverse culture;
• A generous monthly allowance for lessons on Learning & Development budget and time off for your self-development;
• A competitive financial package with equity leave allowance and health insurance;
• Not in Barcelona We offer an attractive relocation package to join us in our Preply Barcelona Hub
• Access to free mental health support platforms;
• Access to Gympass-partnered wellness and gym centers throughout Spain to promote and support well-being and physical health;
• The opportunity to unlock the potential of learners and tutors through language learning and teaching in 175 countries (and counting!).

Our Principles:

• Care to change the world - We are passionate about our work and care deeply about its impact to be life changing.
• We do it for learners - For both Preply and tutors learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience.
• Keep perfecting - To create an outstanding customer experience we focus on simplicity smoothness and enjoyment continually perfecting it as every detail matters.
• Now is the time - In a fast-paced world it matters how quickly we act. Now is the time to make great things happen.
• Disciplined execution - What makes us disciplined is the excellence in our execution. We set clear goals focus on what matters and utilize our resources efficiently.
• Dive deep - We leverage business acumen and curiosity to investigate disparities between numbers and stories unlocking meaningful insights to guide our decisions.
• Growth mindset - We proactively seek growth opportunities and believe todays best performance becomes tomorrows starting point. We humbly embrace feedback and learn from setbacks.
• Raise the bar - We raise our performance standards continuously alongside each new hire and promotion. We build diverse and high-performing teams that can make a real difference.
• Challenge disagree and commit - We value open and candid communication even when we dont fully agree. We speak our minds challenge when necessary and fully commit to decisions once made.
• One Preply - We prioritize collaboration inclusion and the success of our team over personal ambitions. Together we support and celebrate each others progress.

Diversity Equity and Inclusion:

Preply is committed to creating a diverse and inclusive environment where people from all backgrounds can thrive. Different opinions and viewpoints are key ingredients in our success as a multicultural Ed-Tech company.

Preply will consider all applications for employment without regard to race color religion gender identity or expression sexual orientation national origin disability age or veteran status. Together we are The World Class.

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