Sr. Manager, Workplace Experience & Services

Job Summary

The Sr. Manager Workplace Experience & Services is responsible for creating and maintaining anengaging efficient and safe workplace environment that supports employee productivity well-being andorganizational goals. This role provides strategic leadership across workplace experience programsfacilities operations and safety initiatives ensuring that employees have the resources services andenvironment they need to thrive. The Sr Manager oversees workplace services and vendor partnershipsleads safety and crisis management programs and partners cross-functionally with IT People & Cultureand Facilities to deliver seamless employee experiences. Acting as both a strategic leader andoperational driver this role balances innovation with compliance to foster a workplace that is welcomingresilient and future-ready.

Thisrole is based in Portland and requires a regular presence at our global headquarters (minimum fourdays per week).

Essential Functions

• Leads the Workplace Experience team to provide exceptional seamless &professional hospitality services to employees and guests.
• Provides leadership to the Safety Committee establishing priorities andensuring alignment with organizational goals and regulatory requirements.
• Designs implements and continuously improves workplace safety andemergency preparedness programs including hazard identification riskassessment incident response evacuation procedures and businesscontinuity planning.
• Delivers training communications and resources to promote employeewell-being regulatory compliance and readiness for potential emergencies.
• Partners with leadership and external stakeholders to monitor complianceassess risks and ensure effective response and recovery strategies.
• Develops and executes the Workplace Experience strategy aligning withcompany culture employee engagement and organizational goals.
• Leads coaches and grows the Workplace Experience team; set annualdepartment goals and ensure alignment with broader company objectives.
• Oversees systems processes and solutions that enhance the employeeexperience and workplace efficiency; recommend improvements toleadership.
• Owns department budgets spending and forecasting; optimizes vendorcontracts and relationships to ensure cost-effective high-quality services.
• Partners with IT and cross-functional task forces to drive adoption andtraining for collaboration tools and workplace technology solutions.
• Directs facility operations vendor relationships (custodial utilities propertymanagement) and space planning to support a scalable future-readyworkplace.
• Handles permitting and oversees facility management and communicationsfor workplace events.
• Conducts workspace space planning and leads the coordination withinternal teams to set up and move equipment as needed.
• Collaborates with People & Culture to design an exceptional employeeonboarding experience ensuring workplace services support a globallydistributed workforce.

Qualifications

• High School Diploma or GED Required
• Bachelors Degree with a focus in Business Administration Facilities Management Occupational Safety Hospitality or related field.
• Seven (7) years of experience in a workplace experience and/or hospitality focused rolerequired.
• Two (2) years of experience in a lead or supervisory capacity in the workplaceexperience and/or hospitality industry.

Knowledge Skills and Abilities

• Hands-on experience managing safety programs audits and compliance (OSHA or equivalent)as well as emergency preparedness or crisis response plans.
• Strong background in vendor management budgeting and contract oversight (e.g. custodialutilities property management or office services providers).
• Demonstrated success in leading teams coaching staff and building cross-functionalpartnerships with IT People & Culture Facilities and senior leadership.
• Experience managing space planning move coordination or hybrid/remote workplace services astrong plus.
• Strong background and proven record of delivering premium hospitality services.

Base Salary:$112500 - $120000 yearly
This range represents the low and high ends of the anticipated base salary range for this position. The actual base salary will depend on numerous factors such as experience knowledge skills and location. Our base salary is just one component of our competitive total rewards strategy which includes numerous benefits and perks as well as specific health and welfare benefits.

Why Work at KEEN:Driven by a passion for life outside KEEN is a values-led independently owned brand from Portland Oregon thats on a mission to create original and versatile products improve lives and inspire outside adventure. Founded in 2003 KEEN launched a revolution in the footwear industry with the introduction of the Newport adventure sandal and has donated more than $18 million to non-profit organizations and causes around the world to promote responsible outdoor recreation including conservation efforts to protect open spaces. KEEN strives to show the world through its products and its actions that a business for good can actually be good for business. By giving back reducing impact and activating communities and individuals to protectthe places where we work and playKEEN puts its values in motion and takes action to leave the world a better place.

At KEEN we believe in a more just and equitable future for all people. As a global brand we acknowledge that our business buildings and daily lives exist within the traditional territories of indigenous peoples. We strive for a future that recognizes the knowledge rights and resilience of these peoples.

Furest Group KEEN and Chrome are equal opportunity employers. We value an inclusive and diverse community. Qualified candidates of all backgrounds are encouraged to apply and will be considered without regard to race color religion sex national origin age sexual orientation gender identity gender expression veteran status or disability.