Manager Front Office Analytics
Manager Front Office Analytics
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Job Description
About Blue Cross and Blue Shield of Minnesota
At Blue Cross and Blue Shield of Minnesota we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate you are joining a culture that is built on values of succeeding together finding a better way and doing the right thing. If you are ready to make a difference join us.
The Impact You Will Have
Your Responsibilities
- Collaborate with key stakeholders to advanceFront Office analytics leveraging established success to drive enrollment and financial growth.
- Partner with Sales Leadership and the HR Compensation team to support the Sales Incentive Program for internal sales reps.
- Manage continued development of Broker reporting including Book of Business Commission Statement and Channel-specific reports ensuring these tools remain relevant robust and impactful.
- Continue to optimize monitoring and tracking for New-to-Blue and Renewing client implementations streamlining processes for even greater efficiency.
- Direct ongoing development and refinement of sales performance reports ensuring data remains actionable for sales leaders and brokers as market needs evolve.
- Partner with the broader data and analytics teams to adapt and expand analytic methodologies keeping pace with emerging trends and delivering insights in accessible user-friendly formats.
- Grow and nurture a consulting capability that is recognized company-wide; analysts who are trusted partners for account management internal and external clients known for actionable insights and recommendations.
- Guide staff development through strategic assignments ongoing skill-building policy updates and performance reviews ensuring resources are aligned with both current and future needs.
- Maintain a clear perspective on Blue Crosss long-term strategy navigating challenges and capitalizing on emerging opportunities.
- Ensure the teams priorities and capabilities consistently reflect and anticipate the companys strategic direction fostering an environment of continuous improvement and innovation.
Required Skills and Experience
- 5 years of related professional experience. All relevant experience including work education transferable skills and military experience will be considered.
Experience in team leadership or direct management
- Proficiency in Microsoft software applications such as Word PowerPoint Excel Access.
- Demonstrated ability to handle multiple tasks with competing priorities.
- Demonstrated ability to evaluate quantitative and qualitative data from multiple sources including modeling analytical problem-solving and critical thinking skills.
- Demonstrated experience in consultative collaboration teamwork project management and cross functional communication.
- Excellent written and verbal communication skills with the ability to interpret and communicate analytical information to both individuals and groups in a clear and concise manner.
- Demonstrated ability to present complex technical information to non-technical audiences and to senior decision-makers.
- Demonstrated ability to work effectively in a team setting having diverse professional backgrounds including business technical and/clinical knowledge.
- High school diploma (or equivalency) and legal authorization to work in the U.S.
Preferred Skills and Experience
- Bachelors degree.
- Masters degree preferred.
- Proficiency in a programming language and tools (SQL Python Databricks PowerBI QuickSight)
Role Designation
HybridAnchored in Connection
Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships creativity and alignment. The rest of the week you are empowered to work remote.
Compensation and Benefits
$115000.00 - $155300.00 - $195600.00 AnnualPay is based on several factors which vary based on position including skills ability and knowledge the selected individual is bringing to the specific job.
We offer a comprehensive benefits package which may include:
Medical dental and vision insurance
Life insurance
401k
Paid Time Off (PTO)
Volunteer Paid Time Off (VPTO)
And more
To discover more about what we have to offer please review our benefits page.
Equal Employment Opportunity Statement
At Blue Cross and Blue Shield of Minnesota we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to and will not be discriminated against based on any legally protected characteristic.
Individuals with a disability who need a reasonable accommodation in order to apply please contact us at:
Blue Cross and Blue Shield of Minnesota and Blue Plus are nonprofit independent licensees of the Blue Cross and Blue Shield Association.
Required Experience:
Manager
Employment Type
Full-Time
