Senior Associate, Insurance Claims

HelloFresh is looking for a Senior Associate of Insurance Claims to lead claims management and partner with internal and external teams to mitigate risk across the business. You will immerse yourself in the company DNA to promote HelloFreshs vision inspire change raise the bar on performance and champion a culture of excellence!

You will...

• Oversee the companys claims program providing strategic direction and collaborating with third-party administrators and outside counsel to minimize risk exposure.
• Ensure compliance with state-specific regulations as well as HelloFresh policies and guidelines.
• Provide documentation for work-related injuries to workers compensation claims administrators including injury details work restrictions and mechanism of injury to support compensability and recordkeeping.
• Manage escalated claims involving investigations litigation or high-risk exposures.
• Partner with the internal legal team and external defense firms across multiple states to manage and support litigation matters.
• Monitor incurred financials review reserve authority requests and manage claim recoveries such as subrogation.
• Assist in coordinating the Return-to-Work program in partnership with internal departments and external administrators.
• Participate in claim review and risk control calls with carriers brokers and administrators.
• Maintain accurate claim records documentation and metrics; oversee loss runs and monthly claim invoicing.
• Assist with insurance renewal submissions claim reporting and requests for certificates of insurance.
• Develop reports and dashboards to communicate claim trends costs and emerging risks across departments.
• Periodically provide in-house training to various groups on important risk management topics and emerging risk.
• Identify and implement automated solutions to streamline claims administration and reduce redundancies.
• Perform other duties as assigned.

At a minimum you have...

• Minimum of 3-4 years of experience in workers compensation claims or in commercial risk management.
• Bachelors degree preferred; will consider high school diploma with 3 years claims management experience.
• Preferred certifications ARM CFE CPCU AIC etc.
• A proactive and solution oriented mindset and are highly responsive to meeting the needs of the business.
• Analytical and strategic thinking with the ability to cross-collaborate and effectively communicate with various internal and external partners.
• Strong organizational and time management skills with a strong level of attention to detail.
• Proficiency in Microsoft Office (Excel Word Power Point) and Google app (Gmail drive sheets etc.)

This job description is intended to provide a general overview of the responsibilities. However the Company reserves the right to adjust modify or reassign work tasks and responsibilities as needed to meet changing business needs operational requirements or other factors.