Airline & Travel Ticketing Specialist
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Job Location:
Pasig City - Philippines
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job description
Job Summary
KDCI Outsourcing is seeking a skilled Airline & Travel Ticketing Specialist with strong expertise in Sabre GDS and a proven track record of handling international clients. This role is responsible for managing the end-to-end ticketing process including fulfillment issuance reissues exchanges and refunds for global customers. The ideal candidate is detail-oriented highly accurate and committed to delivering a seamless travel experience for clients worldwide.
Key Responsibilities
Process flight reservations ticket issuance reissues exchanges and refunds using Sabre GDS.
Handle schedule changes cancellations special requests and client inquiries promptly.
Ensure compliance with airline fare rules IATA regulations and company policies.
Manage complex itineraries including multi-city interline and codeshare bookings.
Monitor and clear Sabre queues daily performing quality checks to prevent errors.
Collaborate with Customer Support to resolve client concerns quickly and effectively.
Stay updated on airline policies taxes and travel regulations.
Prepare and submit reports on ticketing refunds and fulfillment status.
Job requirements
Job Requirements
At least 23 years experience in a ticketing or fulfillment role for an airline online travel agency (OTA) or international travel agency.
Proficiency in Sabre GDS (knowledge of Amadeus or Galileo is a plus).
Strong understanding of international fares rules and ticketing procedures including refunds exchanges and ADM/ACM handling.
Experience handling complex itineraries and corporate travel management processes.
Excellent English communication skills (written and verbal).
Strong customer service orientation with problem-solving skills.
Proficiency with Microsoft Office and ticketing reporting tools.
Ability to work accurately in a fast-paced deadline-driven environment.
Experience working with clients in US UK Australia or NZ markets preferred.
Willingness to work flexible shifts to support global time zones.
All done!
Your application has been successfully submitted!
Required Experience:
Unclear Seniority
Key Skills
- Active Directory Administration
- Advertising Management
- Hair And Beauty
- Biotechnology
- Corporate Finance
- ABAP
About Company
Key Discovery Consulting Inc.(KDCI) is an outsourcing company in the Philippines offering tailored solutions via highly skilled, full-time outsourced staff
