Senior SRE Manager
Senior SRE Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Sr. SRE Manager
Were looking for a seasoned hands-on Senior Site Reliability Engineering (SRE) Manager to lead a high-impact team responsible for infrastructure deployment and observability across all environments of our highly customized global SaaS platform. This role blends operational excellence automation strategy and cross-functional collaboration to ensure system reliability performance and visibilitywhile mentoring a team that thrives on ownership and continuous improvement.
Key Responsibilities
Deployment & Infrastructure Operations
- Own and manage cloud infrastructure (and code deployment) processes across all environments.
- Partner with DevOps to consume CI pipelines and ensure seamless reliable CD execution.
- Oversee infrastructure provisioning and environment readiness using IaC and automation tools.
- Ensure system reliability and compliance through OS patching and server upgrades.
- Define and manage server and storage backup strategies to meet customer RPO/RTO targets.
Observability & Monitoring
- Lead configuration and optimization of monitoring tools (New Relic Uptime Robot PagerDuty).
- Drive creation of dashboards alerts and automated reports for system health and performance.
- Ensure visibility into system & application behavior across all customer environments.
Leadership & Strategy
- Build and mentor a high-performing SRE team with a focus on ownership accountability and continuous improvement.
- Collaborate with Engineering DevOps DBA and support teams to align reliability goals with product and customer needs.
- Develop and enforce best practices for incident response postmortems and change management.
- Serve as an escalation point for complex technical issues and customer concerns related to cloud infrastructure and services.
Operational Excellence
- Monitor and report on key reliability metrics including system uptime application performance alert volumes and severity-1 incidents.
- Identify and eliminate toil through automation and process refinement.
- Champion a culture of resilience transparency and proactive problem-solving.
Required Skills & Experience
- 6 years in SRE DevOps or infrastructure engineering roles supporting SaaS environments; 2 years in leadership capacity.
- Strong experience with cloud platforms (AWS and Azure) containers (Kubernetes Docker) and IaC tools (Terraform CloudFormation).
- Deep understanding of CI/CD pipelines and deployment orchestration.
- Hands-on experience with observability platforms and telemetry pipelines.
- Excellent communication and stakeholder management skills.
Nice to Have
- Experience supporting single-tenant SaaS platform.
- Familiarity with ITIL or ticket-based deployment workflows.
- Background in performance tuning and capacity planning.
Required Experience:
Manager
Employment Type
Full-Time
