Customer Service Call Center
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Job Location:
Tuscaloosa, AL - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Looking for a Great Opportunity working in a Fun Environment with Excellent Earning Potential
Do you enjoy customer service and collaborating with your team to make a real difference
Tuscaloosa Ford is hiring a Customer Service / Call Center Representative
- No Cold Calls!!
- No Sales Calls!!
- Must provide great customer service
- Hourly plus Monthly Bonuses
- Full Time with Excellent Benefits
Responsibilities and Qualifications:
- Answer inbound calls from our own service customers and Set Appointments
- Respond quickly to internet phone and live chat inquiries using email scripts and templates.
- Follow up with customers as needed to reset any missed appointments
- Participate in team and process training sessions keeping positive relationships with teammates sales teams and dealership management.
- Utilize our computer tracking system daily.
- Previous Customer Service experience a plus!
- Excellent computer skills a must
- Valid Drivers License required
Benefits
- Medical Dental & Vision Insurance
- 401K Plan Match
- Life Insurance
- Short & Long Term Disability
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Discounts on products and services
We are an equal opportunity employer and prohibit discrimination/harassment in regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Tuscaloosa Ford is hiring Sales Associates! Our Sales Staff can earn as much as $100,000 per year! 43 Hour Work Week with Excellent Benefits WE PROMOTE FROM...
