Industry/Sector
Not ApplicableSpecialism
SAPManagement Level
Senior AssociateJob Description & Summary
At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic objectives.Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
Role: Senior Associate
Tower: SAP
Experience: 6 - 10 years
Key Skills: SAP Concur
Educational Qualification: BE / B Tech / ME / M Tech / MBA
Work Location : India
Job Description
As a Senior Associate youll work as part of a team of problem solvers helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Use feedback and reflection to develop self-awareness personal strengths and address development areas.
Proven track record as an SME in chosen domain.
Ability to come up with Client POC/POV for integrating/increasing adoption of emerging Tech. like BlockChain AI et al with the product platform they are associated with.
Mentor Junior resources within the team conduct KSS and lessons learnt.
Flexible to work in stretch opportunities/assignments.
Demonstrate critical thinking and the ability to bring order to unstructured problems.
Ticket Quality and deliverables review.
Status Reporting for the project.
Adherence to SLAs experience in incident management change management and problem management.
Review your work and that of others for quality accuracy and relevance.
Know how and when to use tools available for a given situation and can explain the reasons for this choice.
Seek and embrace opportunities which give exposure to different situations environments and perspectives.
Use straightforward communication in a structured way when influencing and connecting with others.
Able to read situations and modify behavior to build quality relationships.
Uphold the firms code of ethics and business conduct.
Demonstrate leadership capabilities by working with clients directly and leading the engagement.
Work in a team environment that includes client interactions workstream management and cross-team collaboration.
Good Team player. Take up cross competency work and contribute to COE activities.
Escalation/Risk management.
Position Requirements:
Required Skills:
Hands-on experience on SAP Concur in Support and Implementation projects with 2 to 3 years of Supporting Experience in SAP Concur.
Experience in configuring the system according to client needs and scope of Concur products/services
Experience with core Concur development tools including user administration imports/exports forms workflows audit rules.
Functional / Technical Design & Configuration expertise to complete realization and deployment of product in line with the business process requirement.
Previous Knowledge in any SAP Suite Modules preferable HCM FI MM and Ariba
Strong written and verbal communication skills. Possess strong analytical and problem-solving skills.
Working experience of Agile/Activate Project Methodology
Defect analysis and issue resolution of support incidents
Identify & resolve interface issues
Work independently and lead others
Nice to Have:
Certification will be added advantage
Managed Services - Application Evolution Services
At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Everyday we are motivated and passionate about making our clients better.
highly-skilled and trained global professionals combined with the use of the latest advancements in technology and process allows us to provide effective and efficient outcomes. With PwCs Managed Services our clients are able to focus on accelerating their priorities including optimizing operations and accelerating outcomes. PwC brings a consultative first approach to operations leveraging our deep industry insights combined with world class talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients need flexible access to world class business and technology capabilities that keep pace with todays dynamic business environment.
Within our global Managed Services platform we provide Application Evolution Services (formerly Application Managed Services) where we focus more so on the evolution of our clients applications and cloud portfolio. Our focus is to empower our clients to navigate and capture the value of their application portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic efficient and cost-effective.
As a member of our Application Evolution Services (AES) team we are looking for candidates who thrive working in a high-paced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support enhancement and optimization work as well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective but also a relationship perspective.
Travel Requirements
Not SpecifiedJob Posting End Date
Required Experience:
Senior IC
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