Operational Resilience-DR Manager II
Operational Resilience-DR Manager II
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Job Description
Job Title:
Operational Resilience-DR Manager IILocation:
CityScapeWhat youll do:
As an IT Manager II youll serve as Subject Matter Expert (SME) in one or two functional areas/domains on the system processes and structures that support multiple technology this role youll manage mid-size teams that deliver functional projects on time and on budget. Additionally youll collaborate with internal business partners to proactively address ongoing customer needs and ensure rapid resolution to open this role youll foster a collaborative environment with a focus on continuous improvement and delivery of working software. As an IT Manager youll assist IT leadership with the delivery of products and services as well as evaluating technology and setting standards. Additionally youll recommend improvements to established business processes while continuing to deliver high value in execution. Youll help create and deliver project plans remove any impediments and track overall project performance to analyze the successful completion of business short-term and long-term goals.The Op Res DR Manager II enables staff Technology and Business partners in the development of disaster recovery plans which are activated in response to man-made or natural events affecting the Banks primary computing facilities. The Manager oversees end-to-end execution of requirements gathering plan creation and testing according to architecture standards as defined by Enterprise Architecture. The Manager also ensures workload coverage and distribution among team members in addition to identifying training and development needs to enhance the teams disaster recovery capabilities.
- Implement safety procedures and data recovery plans. Develop user manuals as well as policies procedures and safety protocols.
- Work with IT Leadership in employee development retention resource planning talent management performance management and achieve a diverse and engaged workforce as well as recruit train and evaluate staff members work.
- Analyze a variety of data and summarize findings in applicable reports or other communication mediums. Utilize data to identify areas of improvement and opportunities for growth by collaborating with business and tech leads.
Leadership and Team Management:
- Lead and motivate the disaster recovery team to ensure preparedness and effective response to incidents.
- Conduct regular team meetings to review disaster recovery plans set objectives and address any concerns.
- Provide guidance and support to team members fostering a positive and proactive work environment.
Strategic Planning:
- Develop and implement comprehensive disaster recovery plans to minimize downtime and data loss.
- Regularly review DR processes and procedures for opportunities for improvement and toil reduction.
- Set performance targets for disaster recovery drills and monitor progress towards achieving them.
Operational Oversight:
- Oversee the execution of disaster recovery plans during incidents to ensure smooth and efficient recovery operations.
- Manage budgets resources and timelines for disaster recovery projects to ensure they are completed on schedule and within budget.
- Implement and enforce company policies and procedures related to disaster recovery.
Performance Management:
- Conduct performance evaluations and provide constructive feedback to disaster recovery team members.
- Identify training and development needs to enhance the teams disaster recovery capabilities.
- Address performance issues promptly and implement corrective actions as needed.
Communication and Collaboration:
- Foster effective communication within the disaster recovery team and with other departments.
- Collaborate with senior management to align disaster recovery goals with organizational objectives.
- Represent the disaster recovery team in meetings and contribute to cross-functional projects.
- Ensure timely communications and reporting of test results KRI reporting and tracking and other program/team accomplishments.
Problem-Solving and Decision-Making:
- Identify and resolve issues and challenges related to disaster recovery operations.
- Make informed decisions based on data analysis and input from team members.
What youll need:
- 5 years of related experience in IT--App Support IT--Development IT--Networking or similar field.
- Bachelors degree in related field required or ten years of related management experience required.
- Previous leadership experience required.
- Intermediate knowledge of general Financial Services or Banking is preferred.
- Intermediate knowledge of applicable regulatory and legal compliance obligations rules and regulations industry standards and practices.
- Intermediate to advanced experience in managing mid-sized technology team within multiple functional areas while ensuring highest quality delivery of complex products or services.
- Intermediate to advanced experience with the execution KPIs and meeting timelines.
- Advanced speaking and writing communication skills with the ability to motivate and guide a team.
- Professional certifications in disaster recovery business continuity or related areas a plus (i.e. CBCP ABCP CBCI BCCP CBRM CBRITP etc.).
- Proven experience in disaster recovery planning and execution with at least 5-7 years in a related role.
- Strong understanding of disaster recovery principles practices and methodologies.
- Proficiency in disaster recovery tools and technologies such as backup and recovery software data replication and cloud-based recovery solutions.
- Knowledge of IT infrastructure including servers networks and storage systems.
- Strong analytical skills with the ability to assess risks and develop effective mitigation strategies.
- Excellent problem-solving skills with the ability to think critically and make informed decisions under pressure.
- Attention to detail and a proactive approach to identifying and addressing potential issues.
- Strong project management skills with the ability to manage multiple projects simultaneously and meet deadlines.
- Ability to work in a fast-paced and dynamic environment.
- Strong organizational skills with the ability to prioritize tasks and manage time effectively.
- Commitment to continuous learning and professional development in the field of disaster recovery and business continuity.
- Hands-on experience with disaster recovery planning and notification tools.
- Ability to obtain working knowledge of the organization to develop a clear understanding of the companys key functional processes and resources and to influence the organization in integrating disaster recovery strategies procedures and practices.
- May require up to 25% travel.
Benefits youll love:
We offer all the important things youd want like competitive salaries an ownership stake in the company medical and dental insurance time off a great 401k matching program tuition assistance program an employee volunteer program and a wellness addition youll have the opportunity to bolster your business knowledge learning the ins and outs of how successful companies operate and manage their finances giving you invaluable hands-on experience to help grow your career!
About the company:
Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona Alliance Association Bank Bank of Nevada Bridge Bank First Independent Bank and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race sex color religion age nation origin marital status disability protected veteran status sexual orientation gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying please email or call . When contacting us please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
Western Alliance Bancorporation
Required Experience:
Manager
Employment Type
Full-Time
