SURTASS Field Support Team (FST) Network Lead, VA Beach, VA

Are you a FST Network Lead looking for a challenging and rewarding position that leverages your technical experience with integrated ship systems and high-profile problem solving

Join the Serco team of highly skilled peers as a FST Network Lead providing engineering and logistics support including dockside and at-sea troubleshooting and repair of C4I systems and equipment for the Surveillance Towed Array Sensor System (SURTASS) on the Auxiliary Ocean Surveillance (T-AGOS) class.

This position is a Full-Time member of the FST located in Virginia Beach VA and reports to the FST manager.

In this role you will:

• Lead FST teams in providing operation maintenance troubleshooting and repair support to all C4I systems and networks onboard SURTASS vessels.
• Utilize the WILD trouble ticket application to log all maintenance trouble tickets for action in the JSN/WKRQ log.
• Submit track and/or verify trouble tickets are submitted to external commands as required and actively working to resolve open trouble tickets.
• Generate reports for SURTASS mission systems status as directed by the Government.
• Provide technical assistance to SURTASS mission systems to troubleshoot repair test and return to service.
• Conduct all tenets of In-Service Engineering Agent (ISEA) responsibilities in accordance with SPAWARINST 5400 (series) and intermediate and depot level maintenance on SURTASS mission systems and support handling equipment.
• Conduct refresher training (REFTRA) in accordance with contract/Navy requirements.
• Review Engineering Change Proposals (ECPs) Engineering Changes (ECs) and Requests for Variance (RFV) and develop schedules for implementation.
• Utilize the WILD trouble ticket application to log all maintenance trouble tickets for action in the Job Sequence Number (JSN)/Military Sealift Command (MSC) Work Request (WKRQ) log.
• Review technical manuals publications and maintenance procedures and provide recommended revisions to the Government.
• Identify and report system/software design problems and deficiencies for mission systems.
• Provide on-the-job training (OJT) and technical training to O&M Technician Crewmembers and document training in accordance with contract/Navy requirements.
• Support Physical Configuration Audits (PCAs) Functional Configuration Audits (FCAs) In Process Reviews (IPRs) and Integrated Logistics Overhauls (ILOs).
• Perform Reliability Maintainability and Availability (RM&A) analysis of mission system equipment. Provide data in support of the Failure Reporting Analysis and Corrective Action System (FRACAS).
• Perform and support configuration management for the mission system(s).
• Maintain and update Technical Data Packages (TDP) for the mission system(s)
• Perform exterior maintenance and preservation on modular mission systems.
• Participate in inspections Material Assessment and Readiness Testing (SMART) inspections.
• Other duties may be assigned.

To be successful in this role you will have:

• An Active or Current DoDSecurity Clearance: minimum Secret with the ability to be upgraded to TS/SCI.
• US citizenship in possession of a valid drivers license and a valid passport
• Passed a pre-employment drug screening.
• BS in Electrical Information Systems or Computer Engineering with 3 years experience AS in Computer Science or Information systems and 5 years experience or a High School/GED Navy C School or Trade School with 7 years direct experience in C4I ship systems electronics and networks. Additional years of experience may be substituted in lieu of a degree.
• LINUX UNIX Windows (or equivalent) unclassified and classified network and computer configuration and administration certification(s)
• Experience with closed cloud computing environments including but not limited to Software as a Service (SaaS) Platform as a Service (PaaS) and Infrastructure as a Service (IaaS)
• Security (or equivalent) certification(s) related to 8140/8570IT DoD baseline certification requirement.
• Independent initiative-taker experience in ship systems installations upgrades and repair activities. Experienced in supporting Mission Readiness Availabilities/ Mission Readiness Reviews.
• Previous SURTASS experience includes experience in maintenance and providing troubleshooting and repair of communications navigation and sonar surveillance systems.

Additional desired experience and skills:

• Knowledge of and experience with multiple types of array systems including active and passive
• Navy operations troubleshooting repair and maintenance experience with secure networks and sonar navigation and communications systems.
• DoD 8570 IAT Level III certification 8140/8570 IT DoD baseline certification requirement
• Be able to travel 50% of the time.

Prior Formal Navy Training/Education/Schooling for FSTs missions:

• RDC C-School
• IT C-School
• SURTASS FST School

Military Veterans and Spouses are encouraged to apply!

Former military Navy experience is preferred.

Some of these position are located in Yokohama Japan!

Although operations are based in Norfolk Virginia SURTASS routinely operates from ports in Glasgow Scotland Rota Spain Japan Pearl Harbor Hawaii Port Hueneme California and many other ports of opportunity to include Yokohama Japan and Kure Japan (15 miles from the city of Hiroshima) Please provide your preferred work location in order of preference.

Prior Experience as a Field Technician Field Engineer Deployment Technician Sonar Technician Sonar Tech Sonar Operator Underwater Acoustics Technician Acoustic Sensor Technician Acoustics Specialist Array Handling Technician Towed Array Operator Field Technician Field Engineer Deployment Technician test technician Crew Member Technician Crew Tech Marine Systems Technician Undersea Systems Technician Subsea Technician Ocean Systems Technician Naval Acoustic Technician ASW Technician Acoustic Engineer Sensor Technician Marine Acoustic Operator Acoustic Array Operator Electro-Mechanical Technician Instrumentation Technician Marine Technician Hydroacoustic Technician Underwater Systems Technician

Network Systems Electrician Network Systems Administrator Network Systems Engineer with a direct experience in C4I ship systems electronics and networks

Some of these position are located in Yokohama Japan!

Benefits:

• assistance may be available.

If you are ready to lead a world class global support team then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates for the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract and you meet the qualifications of the position you will be considered in the selection process.

Benefits:

Visit the following link for more information about how Serco supports our Veteranshttps:// contract is scheduled to be awarded later this year so apply now to meet your future mission and team-mates.

Apply today to discover your place in our world!

Serco Inc. (Serco) is the Americas division of Serco Group North America Sercos 9000 employees strive to make an impact every day across 100 sites in the areas of Defense Citizen Services and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military numerous U.S. Federal civilian agencies the Intelligence Community the Canadian government state provincial and local governments and commercial clients. While your place may look a little different depending on your role we know you will find yours here. Wherever you work and whatever you do we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: If you require an accommodation with the application process please email: or call the HR Service Desk at option 1. Please note due to EEOC/OFCCP compliance Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco please email .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status and other legally protected characteristics.

Our Total Rewards package includes competitive pay performance-based incentives and benefits that promote well-being and work-life balanceso you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans life and disability insurance and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type location hire date and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors including but not limited to the scope of the role relevant experience job-related knowledge education and training key skills and geographic market considerations. For roles available in multiple states the range may vary to reflect differences in local labor addition to base salary eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Benefits HIGHLIGHTS Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).

• Medical dental and vision insurance
• Robust vacation and sick leave benefits and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages you can buy including pet insurance home and auto insurance additional life and accident insurance critical illness insurance group legal ID theft protection
• Birth adoption parental leave benefits
• Employee Assistance Plan that includes counseling conditions
• Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.

To review all Serco benefits please visit: complies with all applicable state and local leave laws including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Sercos external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance please send an email to: .